When Os Is Started - NEC Express5800 Maintenance Manual

Chapter 1 Maintenance
5.4

When OS is Started

[?] Unable to start OS

Has the BIOS configuration of the RAID Controller changed?
→ Set the correct BIOS configuration with a RAID Configuration Utility (WebBIOS).

Is the RAID Controller recognized by POST?
→ Turn on the power after the RAID Controller is recognized as being connected successfully.
→ If the RAID Controller is not recognized as being connected successfully, the RAID Controller may be
faulty. Contact the maintenance service company with which you signed up or the dealer where you
purchased the product.

Is RAID Controller inserted firmly straight into the PCI slot?
→ Install the RAID Controller properly.

Is the RAID Controller mounted on the PCI slot for which the mounting is restricted?
→ Check the mounting restrictions of the server and then mount the RAID Controller on the correct slot.
If the RAID Controller is not recognized as connected although the above action has been taken, the
RAID Controller may be faulty. Contact the maintenance service company with which you signed up or
the dealer where you purchased the product.

Are Hard Disk Drives properly installed?
→ Install the RAID Controller properly.

Is SAS cable connected to Hard Disk Drive correctly?
→ Connect the SAS cable properly.
If the SAS cable is not recognized as connected although the above action has been taken, the Hard
Disk Drive may be faulty. Contact the maintenance company with which you signed up or the dealer
where you purchased the product.

Is the EXPRESSBUILDER DVD inserted?
→ Eject the EXPRESSBUILDER DVD and reboot.

Is Disk Array unit connected to the PCI card?
→ Change the boot device configuration from HDD Drive BBS Priorities of the BIOS Setup Boot menu.

Is BIOS configuration correct?
→ On [Boot Priorities] menu of BIOS SETUP, confirm that [Windows Boot Manager] has the upper priority
than other boot devices.
Express5800/A1040b, A2040b, A2020b, A2010b Maintenance Guide
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5. Troubleshooting