When Os Is Started - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
5.4

When OS is Started

[?] Unable to start OS
Has the BIOS configuration of the RAID Controller changed?

→ Set the correct BIOS configuration with a RAID Configuration Utility (WebBIOS).
Is the RAID Controller recognized by POST?

→ Turn on the power after the RAID Controller is recognized as being connected successfully.
→ If the RAID Controller is not recognized as being connected successfully, the RAID Controller may
be faulty. Contact the maintenance service company with which you signed up or the dealer where
you purchased the product.
Is RAID Controller installed firmly straight into the PCI slot?

→ Install the RAID Controller properly.
Is the RAID Controller mounted on the PCI slot for which the mounting is restricted?

→ Check the mounting restrictions of the server and then mount the RAID Controller on the correct
slot.
If the RAID Controller is not recognized as connected although the above action has been taken,
the RAID Controller may be faulty. Contact the maintenance service company with which you
signed up or the dealer where you purchased the product.
Are Hard Disk Drives properly installed?

→ Install Hard Disk Drives properly.
Is SAS cable connected to Hard Disk Drive correctly?

→ Connect the SAS cable properly.
If the SAS cable is not recognized as connected although the above action has been taken, the
Hard Disk Drive may be faulty. Contact the maintenance company with which you signed up or the
dealer where you purchased the product.
Is the EXPRESSBUILDER DVD inserted?

→ Eject the EXPRESSBUILDER DVD and reboot.
Is the cartridge inserted into N8151-86 Built-in RDX (USB)?

→ Eject the cartridge or change boot priority on Boot menu of BIOS SETUP.
Is Disk Array unit connected to the PCI card?

→ Change the boot device configuration from HDD Drive BBS Priorities of the BIOS Setup Boot
menu.
Express5800/E120e-M Maintenance Guide
5. Troubleshooting
31