Chapter 1 Maintenance
5.3
Upon Installing OS
[?]
Unable to install OS
Is the Hard Disk Drive properly installed?
→ Make sure that the Hard Disk Drive is installed securely and that cables are properly connected.
Did you configure the RAID Controller?
→ For the RAID System, use EXPRESSBUILDER or RAID Configuration Utility (WebBIOS) to
properly configure the RAID Controller before installing OS.
Did you create a Logical Drive?
→ For the RAID System, create a Logical Drive using EXPRESSBUILDER or RAID Configuration
Utility (WebBIOS) to install OS.
[?]
Unable to install Windows
Have you checked precautions for installation?
→ Refer to "Installation Guide (Windows)".
[?]
A product key was not requested
For Windows Server 2008 R2/Windows Server 2008
→ If you install using the backup DVD-ROM, entering the product key is not required. If installing
using a DVD-ROM other than the backup DVD-ROM, a screen for entering the product key is
displayed twice, during OS installation, and, before the MICROSOFT SOFTWARE LICENSE
TERMS dialog box, which displays after OS installation. Follow the on-screen instructions to enter
the product key.
[?] The following devices are indicated as faulty devices in a Windows Server 2008 R2 Server Core
installation environment
― SM Bus Controller
― PCI Simple Communications Controller
― PCI Data Acquisition and Signal Processing Controller
― Base System Device
― System Interrupt Controller
― Performance Counters
→ There is no operational problem.
[?]
Unable to access the partition which was previously created after reinstalling while several disks
are connected
→ For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2497048/ja (Japanese only)
[?]
When Windows Server 2008 R2 is installed while several disks are connected, the system partition
and the boot partition (100 MB) are sometimes created in another disk
→ For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2530901/ja (Japanese only)
Express5800/E120e-M Maintenance Guide
5. Troubleshooting
29