Upon Installing Os - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
8.3

Upon Installing OS

[?] Unable to install OS

Is the Hard Disk Drive properly installed?
→ Make sure that the Hard Disk Drive is installed securely and that cables are properly connected.

Have you configured QLogic BIOS?
→ The settings are different from the default values. Refer to Chapter 1 (1.4 Enabling FC card) and (1.6
Setting HBA configuration by using QLogic) in Installation Guide.
[?] Unable to install VMware

Have you checked precautions for installation?
→ Refer to Chapter 1 (1.7 Installing VMware ESXi) in Installation Guide.
[?] ft control software UPDATE Disk is not included.
→ ft control software UPDATE disk is used to update ft control software; it may not be shipped with the
equipment.
[?] OS can be operated after a setup but each module or PCI board is not duplicated. (Status LED on
the CPU/IO module does not light on green).

Did you abort the installation during a setup such as by closing a window of the programs that are
running?
→ Installation will be aborted if you finish the programs that are running. Although the operation onOS
will be feasible, modules or PCI boards will not be duplicated properly if you abort the installation. In
this case, you need to reinstall OS according to Chapter 1 (1. Setup procedure) in Installation Guide.
[?] DISK Access LED lights in amber.

Did you properly setup the duplex of HDDs?
→ DISK Access LED lights in amber, if a setup for duplex is not performed. Refer to Chapter 1 (6.1 Error
Messages by LED Indication) for details about the indication status of LED.
Refer to Chapter 2 (2. Disk Operations), and set up the duplex of HDDs.
[?] The ft control software does not work even after VMware ESXi has been updated.

Do not update VMware ESXi independently. Also, do not apply any patch data that is not described in
Installation Guide or Update Procedure.
→ When updating VMware ESXi, the relevant ft control software is required. Follow instructions in
Update Procedure of ft control software. If VMware ESXi is updated independently, ft control software
will not work properly. In this case, you need to re-install ft control software according to Chapter 1 (1.
Setup procedure) in Installation Guide.
Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
8. Troubleshooting
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