Problems With Optical Disk Drive And Flash Fdd - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
8.10

Problems with Optical Disk Drive and Flash FDD

[?] Unable to access or play optical disks such as CD-ROMs

Is the CD-ROM properly set in the optical disk drive tray?
→ There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the
holder.
→ After ft control software is installed, an optical disk drive becomes inaccessible. When accessing to
an optical disk drive is necessary, follow the procedure below to temporarily allow access to the drive.
# /opt/ft/sbin/enable-usb-storage
Use of optical disk drive in normal operation is not recommended. Do not operate the server while
using the optical disk drive, such as mounting on service console or allocating to guest OS. When an
optical disk drive is used during the system operation, the product may not work properly. If an optical
disk drive is used, remove the mounted / allocating optical disk drive and reboot the system.

Is the DVD/CD-ROM supported by the server?
→ For a disk such as a CD with copy guard which does not conform to the CD standard, the playback of
such a disk with the optical disk drive is not guaranteed.
→ The DVD/CD-ROM for Macintosh is not supported.
[?] Unable to eject a disk using the eject button
→ Eject the disk in the following procedure.
1. Press the POWER switch to turn off the server (POWER LED is off).
2. Use a 100 mm long metal pin that is 1.2 mm
in diameter (or uncoil a thick paper clip) and
insert it into the forced eject hole at the front
of the tray. Keep pressing slowly until the tray
comes out.
3. Pull the tray out with your hands.
4. Remove the disk.
5. Push the tray back to its original position.
[?] Fail to access (read or write) to the Flash FDD:

Is the Flash FDD write-protected?
→ Place the write-protect switch on the Flash FDD to the "Write-enabled" Position.

Is the Flash FDD formatted?
→ Use a formatted Flash FDD. Refer to the manual that comes with the OS for formatting.

Is another Flash FDD or a floppy disk drive connected to this server besides this Flash FDD?
→ One Flash FDD can only be connected to a USB connector of this server.
If another Flash FDD or a floppy disk drive connected to this server, use it after removing this.
•
Important Do not use anything that easily breaks such as toothpicks or plastic.
•
If you still cannot eject the disk, contact the maintenance service
company.
Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
8. Troubleshooting
Forced eject hole
75