NEC Express5800 Series Maintenance Manual page 71

Chapter 1 Maintenance

Change of SNMP Community
→ If the security setting of the SNMP Service of a system, where the NEC ESMPRO Agent is installed,
is changed from the default "public" to a community name, change the community settings of the
NEC ESMPRO Agent, too.
1. Log in as a root user.
2. Move to the directory where the control panel of NEC ESMPRO Agent is stored.
# cd/opt/nec/esmpro_sa/bin
3. Start the control panel.
# ./ESMagntconf
The Control Panel window appears.
4. Click [General].
The [General Properties] window appears.
5. Select a SNMP community name used when you retrieve local machine information
in the [SNMP Community] box. (Select by "↑" key or "↓" key.)
6. Click [OK] to quit.

The Detail Information of Alert
→ Detail information of some alert displayed on the alert viewer may be displayed as "Unknown."

Change Settings of File System Monitoring Function
→ New settings in thresholds of monitoring interval and free space monitoring are not reflected
immediately after they are changed. They are reflected at the next monitoring interval of monitoring
service.

CPU Load Ratio of snmpd Service
While monitoring the server from NEC ESMPRO Manager, the CPU load ratio of snmpd Service on
the NEC ESMPRO Agent side may increase at every monitoring interval (default: 1 minute).
NEC ESMPRO Manager and NEC ESMPRO Agent exchange information through snmpd Service. If
the server status monitoring by NEC ESMPRO Manager is on (default: ON), NEC ESMPRO Manager
regularly issues a request to NEC ESMPRO Agent to get the current status of the server. In response,
NEC ESMPRO Agent checks the status of the server. As a result, the CPU load ratio of snmpd
Service increases temporarily.
If you have trouble of terminating a movie player application, turn off the server status monitoring by
NEC ESMPRO Manager or extend the monitoring interval.

Hang of snmpd Service
Snmpd Service has a module called "SNMP Extended Agent." This module may be registered when
you install some software that uses snmpd Service.
If you start snmpd Service, SNMP Extended Agent is also loaded at the initialization. However, if the
initialization is not completed within a specified period, snmpd Service will hang. It may take time to
complete the initialization due to temporary high load on the system. In this case, wait for the system
load become low enough before restarting snmpd Service.

Shutdown Monitoring
When performing shutdown monitoring, all shutdown processes are to be monitored. If there is an
application that performs shutdown without rebooting OS or turning off the power, set the timeout
value longer or disable the monitoring function.
Express5800/R320c-E4, R320c-M4 Maintenance Guide (VMware)
8. Troubleshooting
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