When Os Is In Operation - NEC Express5800 Maintenance Manual

Chapter 1 Maintenance
5.8

When OS is in Operation

[?] Windows operation is unstable

Have you installed the Starter Pack?
→ If the network driver is installed after OS is installed, Windows operation may become unstable. Install
the Starter Pack by referring to the description about how to install the Starter Pack for each OS in
"Installation Guide (Windows)".
[?] After the system is restored from the backup tool, Windows is misbehaving
→ Update the system by using EXPRESSBUILDER (refer to Chapter 2 Installing the Bundled Software in
"Installation Guide (Windows)".
[?] Fails to be recognized on network

Is the cable connected properly?
→ Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure
that the cable conforms to the network interface standards.

Have you completed protocol and services settings?
→ Verify that the network driver for the server network controller has been installed. Also verify that protocol
such as TCP/IP or various services have been properly specified.

Are transfer rate settings correct?
→ Verify that the transfer rate and duplex mode are the same as those of the connecting hubs.
[?] Unable to open HELP file of BACS
→ This BACS cannot open HELP window. However, it does not affect performance and operation of
network communication.
[?] RX dropped packets occurs when Linux system is started
→ Although RX dropped packets may occur at system startup, it does not affect system operation. If
dropped packet occurs during system operation or while the communication is being disconnected,
check system and network environments.
[?] Event ID16:
The following message may be registered in Windows Event Log.
Event level
Event source
Event ID
Description
→ Even if this message is registered in Windows Event Log, since the retry operation was successful in
hardware and firmware, there is no problem. Use the system as it is.
Express5800/A1040b, A2040b, A2020b, A2010b Maintenance Guide
46
: Error
: WHEA-Logger
: 16
: Critical hardware error occurred.
Component : PCI Express root port
Error source : Boot
(The rest is omitted.)
5. Troubleshooting