Chapter 1 Maintenance
4.
Collecting Failure Information
If the server does not work correctly, you can collect failure information by using the following way.
The failure information described here is to be collected only at the request of your sales representative.
4.1
Collecting Event Logs (for Windows)
To collect various event logs, follow the steps below.
4.1.1 Windows Server 2012
1.
Click Settings on the charm bar.
To go to step 5, you can directly choose Event Viewer on the menu that appears when you right click
on the lower left corner of the screen.
[Settings]
Express5800/A1040b, A2040b, A2020b, A2010b Maintenance Guide
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When the system restarts after a failure has occurred, a message may appear
Important
indicating virtual memory shortage. Ignore this message and proceed with
starting the system. Resetting the system may result in an inability to
properly dump the data.
If a STOP error, system error, or stall occurs, restart the system and follow the
Tips
steps below.
4. Collecting Failure Information
[Event Viewer]