Chapter 1 Maintenance
5.9
Problem of Starting EXPRESSBUILDER on Windows
[?] Unable to read instruction manuals
Did you install Adobe Reader in your computer?
To read PDF files, install Adobe Reader in your computer.
Is your browser Internet Explorer?
Internet Explorer sometimes displays Information Bar to enforce security. Click Information Bar to
read the manuals.
[?] The menu does not appear
Is <Shift> key pressed?
Inserting the CD/DVD with pressing <Shift> key cancels the autorun feature.
Is the OS in the normal state?
The menu does not appear depending on the system registry settings or the timing to insert the
CD/DVD. Choose Computer from Explorer and double-click the icon of the set DVD drive.
[?] The menu item of Integrated Installation is gray
Is your system environment suitable?
To run Integrated Installation, log on to the Windows on the server with administrative privilege.
[?] The menu is displayed with a wrong language
Is your system environment suitable?
Confirm the settings of Regional and Language Options. Specify the language settings of each
tab to English (US).
[?] Unable to create the repository
Do four drive letters remain?
Free at least four drive letters except A: and B: when creating the repository.
If the drive letters from C: to W: are already assigned, drive letters cannot be assigned to four
temporary drives and the installer cannot create the repository.
[?] The following message appears after the Update command of EXPRESSBUILDER is run
You need to format the disk in drive I: before you can use it.
Do you want to format it?
* The drive letter ("I:") is changed to other drive letter depending on your hardware environment.
Click Cancel to close the window. If you accidentally format it, you can recover by performing the
Update command again.
Express5800/B120f-h Maintenance Guide
5. Troubleshooting
35