6.2.4 Alarm Reference for the AI/DI Module ................................................................................................................... 78

6.2.4.1 MUE06A_Board Not Exist ................................................................................................................................... 78

6.2.4.2 MUE06A_Power Voltage Low Alarm .................................................................................................................. 79

6.2.5 Comm Failed ........................................................................................................................................................... 80

6.2.6 Network Device Connect Fail .................................................................................................................................. 81

6.2.7 ECC500 Network Fault ........................................................................................................................................... 82

6.3 Troubleshooting .......................................................................................................................................................... 82

6.4 Parts Replacement ...................................................................................................................................................... 83

7 FAQ ................................................................................................................................................ 86

7.1 ECC500 Device Cascading Rules ............................................................................................................................... 86

7.2 How Can I Install a Network Security Certificate? .................................................................................................... 86

7.3 How Can I Change the ECC500 IP Address on the LUI? ........................................................................................... 87

7.4 How Can I Change the ECC500 IP Address on the WebUI? ...................................................................................... 88

7.5 How Can I Change the ECC500 LUI Password? ....................................................................................................... 90

7.6 How Can I Change the ECC500 WebUI Password? ................................................................................................... 91

7.7 How Can I Create a User? .......................................................................................................................................... 92

7.8 How Can I Set the Date and Time? ............................................................................................................................. 94

7.9 How Can I Enable or Disable an Alarm and Set the Alarm Severity? ........................................................................ 95

7.10 How Can I Handle Alarms? ...................................................................................................................................... 96

7.11 How Can I Change the System Site Name? .............................................................................................................. 97

7.12 How Can I Change the UPS2000G Name and T/H Sensor Name? .......................................................................... 98

7.13 How Can I Set Temperature and Humidity Alarm Thresholds for a T/H Sensor? .................................................... 99

7.14 How Can I Change Fan Alarm Thresholds and Reset a Fan? ................................................................................. 100

7.15 How Can I Delete a Device Failing in Communication or Restart the ECC500? ................................................... 102

7.16 How Can I View Performance Data? ...................................................................................................................... 103

7.17 How Can I View Operation Logs? .......................................................................................................................... 104

7.18 How Can I View the ECC500 Version Information? .............................................................................................. 105

7.19 How Can I Export Data? ......................................................................................................................................... 106

7.20 How Can I Export Fault Information? .................................................................................................................... 107

7.21 How Can I Restore Factory Settings? ..................................................................................................................... 108

A Technical Specifications ......................................................................................................... 110

B Devices Managed by the ECC500 .......................................................................................... 112

C Acronyms and Abbreviations ................................................................................................ 113

Issue 03 (2020-01-06)

Contents

Table of Contents