Head Capping Cannot Be Done; Abnormal Stopping Of The Head/Carriage Unit - Brother DCP-J552DW Service Manual

■ Error Code 32
Unable to print 32

Head capping cannot be done.

<User Check>
- Remove the jammed recording paper from the platen part and the maintenance unit part.
Step
1 Foreign materials around the
maintenance unit
2 Switching lever guide out of place Reattach the switching lever guide.
3 Leveler roller ASSY not properly
attached to the head/carriage unit
4 Leveler roller ASSY defective
5 Maintenance unit defective
6 Main PCB defective
■ Error Code 35
Unable to print 35

Abnormal stopping of the head/carriage unit

Caused by factors other than recording paper jams such as encoder stains when ink is not
discharging.
<User Check>
- Remove the jammed recording paper from the engine part.
Step
1 CR encoder strip stained
2 CR encoder strip out of place
3 Leveler roller ASSY not properly
attached to the head/carriage unit
4 CR encoder strip defective
5 CR encoder sensor defective
6 Leveler roller ASSY defective
7 Main PCB defective
Cause
Remove foreign materials.
(Refer to
Reattach the leveler roller ASSY to the head/
carriage unit.
Replace the leveler roller ASSY.
Replace the maintenance unit.
Replace the main PCB ASSY.
Cause
Clean the CR encoder strip.
Reattach the CR encoder strip.
Reattach the leveler roller ASSY to the head/
carriage unit.
Replace the CR encoder strip.
Replace the carriage PCB ASSY.
Replace the leveler roller ASSY.
Replace the main PCB ASSY.
2-28
Solution
page 2-27)
Solution
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