Epson AcuLaser CX37DN Series User Manual page 216

3. Holding the section with the green sticker (*) attached, open the fuser unit cover.
4. Carefully pull out the misfed media.
Note:
If the misfed media cannot be removed by pulling it down, pull it from the top of the fuser unit.
Epson AcuLaser CX37 Series Printer/Copier/Scanner User's Guide
Troubleshooting 216