Epson AcuLaser CX37DN Series User Manual page 226

Symptom Cause
Image is too dark. The copy density is set too dark.
The document was not pressed
close enough against the
original glass.
One or more of the toner
cartridges may be defective.
One or more of the
photoconductor units may be
defective.
Image is blurred; One or more of the toner
background is cartridges may be defective.
lightly stained;
One or more of the
there is insufficient
photoconductor units may be
gloss of the
defective.
printed image.
The original glass is dirty.
The original cover pad is dirty.
The print or color One or more of the toner
density is uneven. cartridges may be defective or
low.
One or more of the
photoconductor units is
defective.
The machine is not level.
Epson AcuLaser CX37 Series
Solution
Select a lighter copy density.
Position the document so that it is pressed close enough
against the original glass. For details on positioning the
document on the original glass, refer to "Placing a document
on the original glass" on page 112.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor units and check for damage. If
it is damaged, replace it.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor units and check for damage. If
it is damaged, replace it.
Clean the original glass. For details, refer to "Cleaning the
Machine" on page 191.
Clean the original cover pad. For details, refer to "Cleaning
the Machine" on page 191.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor units and check for damage. If
it is damaged, replace it.
Place the machine on a flat, hard, level surface.
Printer/Copier/Scanner User's Guide
Troubleshooting 226