Epson AcuLaser CX37DN Series User Manual page 227

Symptom Cause
Irregular print or The media is moist from
mottled image humidity.
appears.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.
One or more of the toner
cartridges may be defective.
One or more of the
photoconductor units is
defective.
There is The media is moist from
insufficient fusing humidity.
or the image
Unsupported media (wrong size,
comes off when
thickness, type, etc.) is being
rubbed.
used.
Media type is set incorrectly.
There are toner One or more of the toner
smudges or cartridges are defective or
residual images. installed incorrectly.
Epson AcuLaser CX37 Series
Solution
Adjust the humidity in the media storage area.
Remove the moist media and replace it with new, dry media.
Use Epson-approved media. See "Specifications" on
page 88.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor units and check for damage. If
it is damaged, replace it.
Remove the moist media and replace it with new, dry media.
Use Epson-approved media. See "Specifications" on
page 88.
When printing envelopes, labels, letter head, postcards,
thick stock, single side only paper or special paper, specify
the appropriate media type in the printer driver.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Printer/Copier/Scanner User's Guide
Troubleshooting 227