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TeamPoS 3000XT
Chapter 6 - General Operations
Note: The procedures in this chapter are intended for store personnel. The
procedures in preceding and succeeding chapters are for authorized service
personnel only.
6.1
System Operations
This section contains general and periodic care and maintenance, and power ON
and OFF procedures for the TeamPoS terminals.
6.1.1 General Care and Maintenance
General cleaning of the terminal, peripherals, and MSR is required on a regular
basis. In particular, dust must be removed from external components, air vents,
fans, and exhaust screens to allow sufficient airflow to maintain proper internal
operating temperatures. The frequency of this cleaning depends on installed
environment. Lack of this cleaning will greatly reduce equipment reliability.
To achieve the maximum reliability of the optional MSR, cleaning with an MSR
cleaner card must be performed approximately every 1,000 passes.
To keep the terminal and its peripherals in good working condition, follow the
guidelines in this section.
1. Wipe the terminal and peripherals with a clean, soft cloth, dampened with
water and mild soap. Never use abrasive pads or cleansers.
2. Handle the touchscreen with reasonable care. Clean the touchscreen with
isopropyl alcohol 99% and lint-free wipes. Always dampen the wipes
before cleaning the touchscreen.
3. If the keyboard or LCD has the MSR option installed, pass a magnetic
stripe reader cleaner through the magnetic stripe reader to remove dust
particles from the reader. The cleaner is a card covered with cloth on one
side. Pass the card through the reader with the cloth side facing the MSR
head. An embossed arrow on the keyboard shows where the MSR head is
located.
4. Never remove covers from the control unit and peripherals while power is
connected.
5. Keep the cover of the TeamPoS 3000XT terminal installed at all times
unless the terminal is being serviced. The cover protects the cable
connections and ensures adequate clearance for proper ventilation.
D900000172
Installation and Maintenance Manual
6-1
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