Fax Troubleshooting; (Epson Artisan 800/Epson Stylus Photo Px800Fw/Tx800Fw Only); Fax Log - Epson Stylus Photo PX700FW Service Manual

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W
3.7 FAX Troubleshooting (Epson Artisan 800/
Epson Stylus Photo PX800FW/TX800FW only)

3.7.1 FAX Log

When an error related to fax occurs, it is not only indicated on the LCD but also saved
as a log file. The error code is recorded in it, and according to this log the contents of
the error can be confirmed
Table 3-31. FAX Log (1)
Log Name
Latest log The latest communication log of sending / polling reception Nonvolatile
(Last Transaction)
The following information is stored.
Item
Communication
start date / time
Communication
type
Communication ID
Communication
log (Fax Log)
Airtime
Communication
pages
Communication
result
Note * : For error codes, see
(p.82).
The information stored in this log is the same as the
communication log. However, since the airtime is
Power failure
log (Fax Log)
" Unknown" in this case, the result of it is recorded as
" power failure" .
TROUBLESHOOTING FAX Troubleshooting (Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW only)
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Description
Destination
memory
Information
Year/month/day/hour/minute
Sending/receiving/polling reception
Sending/polling reception:
• Destination name of speed dial
(first 20 characters)
• Telephone number (last 20 characters)
• Destination fax ID (20 characters)
Nonvolatile
Receiving:
memory
• Destination fax ID (20 characters)
Hour/minute/second
0 to 100
Common:
*
Normal/cancel/error code
Sending/polling reception:
No dial tone detected/No fax signal
detected/Busy tone detected
Table 3-33. Error Code List
Nonvolatile
memory
� � � � The communication log is not stored under the following conditions:
�
When the sending operation is canceled while storing B&W
� � �
image or waiting for redialing.
� �
In the case of a power failure during the operation of sending/
polling reception including waiting status for redial, or during
receive operation.
When the receiving operation is canceled before the fax signal is
detected.
If the fax signal is not detected during receiving operation.
Save
Log Name
The following information of the latest communication is stored.
Communication
start date / time
Communication type Sending/receiving/polling reception
Communication ID
Airtime
Communication
pages
Protocol trace
Communication
result
Diagnosing code
Protocol data
Note * : If a large amount of FIF is received, the recorded
Table 3-32. FAX Log (2)
Description
Item Information
Year/month/day/hour/minute
Sending/polling reception:
• Destination name of speed dial
(first 20 characters)
• Telephone number (last 20 characters)
• Destination fax ID (20 characters)
Receiving:
• Destination fax ID (20 characters)
Hour/minute/second
0 to 100
Common:
Normal/cancel/error code
Sending/polling reception:
No dial tone detected/No fax signal
detected/Busy tone detected
10 bytes
The latest 43 commands/responses*
• Time stamp
• Sending / receiving
• Command /response code
(See Table 3-34. Command/Response
Code (p.83))
• FCF/FIF (first 33 octets).
command/response may be less than 43.
Revision C
Save
Destination
Volatile
memory
81
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