Troubleshooting; You Cannot Print (Bcause The Printer Does Not Work) - Epson ML-13000 User Manual

ML-13000 User's Manual
Messages
Printer error.
For details, see your documentation.
XXXXXXXX
Printer error.
Turn the device off and back on again.
For details, see your documentation.
XXXXXXXX
The encoder scale is dirty or the drive
part is nearing the end of its life.
If you continue to use the printer, print
quality may deteriorate or the printer
may stop working. Clean with "Cleaning
the Maintenance Parts" - "Encoder Scale"
after printing is complete.
If this message is still displayed after
cleaning, contact Epson Support.

Troubleshooting

You Cannot Print (Bcause the Printer Does Not Work)

The printer does not turn on
Is the power cable plugged into the electrical outlet or the printer?
o
Make sure the power cable is securely plugged into the printer.
Is there any problem with the electrical outlet?
o
Make sure your outlet works by connecting the power cable for another electric product.
Problem Solver
What to do
Error messages that are displayed for the following.
❏
The power cable is not connected securely
❏
An error that cannot be cleared occurs
❏
When the print head has stopped on the suction cap
When a printer error occurs, the printer automatically stops printing.
Turn the printer off and on again. When turning the printer back on, turn it on
from the main power switch (Main Power) on the back of the printer.
"Turning On the Power" on page 57
U
"Turning Off the Power" on page 133
U
If the error of the same number appears again, contact our qualified service
personnel. When doing so, be sure to tell us the "XXXXXXXX" (code number).
If the error message "0014CD" is displayed immediately after turning on the
machine, check that the air pressure is at the specified value.
"Checking/Adjusting the Air Pressure" on page 168
U
If it is not at the specified value, adjust it and turn the device off and back on
again.
"Turning On the Power" on page 57
U
"Turning Off the Power" on page 133
U
When it has reached the specified value, contact our qualified service
personnel.
It is possible that the Encoder Scale is dirty or that it is time to replace a drive
component. Refer to the following to clean the encoder scale.
"Cleaning the Encoder Scale" on page 239
U
If the error of the same number appears again, contact our qualified service
personnel.
369