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Arizona 6100 XTHF Mark II series
User guide
© 2020 - 2022 Canon Production Printing

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Summary of Contents for Canon Arizona 6100 XTHF Mark II Series

  • Page 1 Arizona 6100 XTHF Mark II series User guide © 2020 - 2022 Canon Production Printing...
  • Page 2 Translation of the original instructions that are in American English. Trademarks Canon is a registered trademark of Canon Inc. Arizona and VariaDot are trademarks or registered trademarks of Canon Production Printing Netherlands B.V. ONYX® Thrive is a registered trademark of ONYX.
  • Page 3 Security is about safeguarding communication and data and keeping our online society and economy secure. It is critical for our customer’s business and we take it seriously at Canon Production Printing. Security is incorporated in the early stages of our product development process.
  • Page 4 1. Name and version of the Canon Production Printing software you licensed. 2. Name and version of open source software modules contained in the above identified Canon Production Printing software of which you legitimately would like to obtain the source code.
  • Page 5: Table Of Contents

    Contents Contents Chapter 1 Introduction.........................9 Notes for the reader............................10 Preface................................12 Chapter 2 Safety Information......................13 Safety and Environment Information......................14 Flush................................26 UV Curing System ............................27 Printing on Porous Media..........................28 Safety Control System (SCS) ........................29 Safety Awareness............................31 Required safety validation after integration of auxiliary equipment ............55 Chapter 3 How to Navigate the User Interface................
  • Page 6 Contents Chapter 7 How to Manage a White Ink Workflow................ 113 White Ink Workflow............................114 Configure ONYX Thrive for White Ink......................117 Manage White Ink............................119 Prepare White Ink Print Jobs........................120 White Ink Quick Start..........................120 Create Spot Data with the Spot Layer Tool..................123 Prepare a File for the Spot Layer Tool...................
  • Page 7 Contents Chapter 11 Troubleshooting......................207 Troubleshooting Overview.......................... 208 Enable the Remote Service connection......................209 Configure remote assistance........................212 Install software updates with Remote Service...................213 Install software updates (without Remote Service)...................215 Download an account log file........................218 Chapter 12 Regulation Notices......................219 Appendix A Application Information....................229 Application Resources on our website.......................
  • Page 8 Contents...
  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction...
  • Page 10: Notes For The Reader

    Names of options to be used in a fixed order Safety symbols Before you use this product, make sure you read and understand the safety information that "https://downloads.cpp.canon" belongs to the product. Find the safety information on . Also be sure to follow all warnings and instructions marked on the product.
  • Page 11 Notes for the reader Symbol Type of symbol Indicates CAUTION Laser beam Indicates a caution concerning operations that may lead to in- jury to persons if not performed correctly. To use the ma- chine safely, always pay attention to these cautions. IMPORTANT Indicates an operational requirement or restriction.
  • Page 12: Preface

    Canon products, please visit our Customer Support website: https://graphiplaza.cpp.canon Responsibilities of the Operator Canon provides training for the operator in the use of the printer hardware and software at the time of installation. It is the customer's responsibility to ensure that only properly trained personnel operate the printer.
  • Page 13: Chapter 2 Safety Information

    Chapter 2 Safety Information...
  • Page 14: Safety And Environment Information

    The websites of the regional Canon sales offices are listed on the cover of the User Documentation. There you can find the addresses of the local Canon sales offices.
  • Page 15 If applicable, the relevant CE Declaration of Conformity is part of the User Documentation. You "https://downloads.cpp.canon/" may also download it from the support site of your product at Canon Production Printing shall not be liable for damages from: • Failure to comply with the User Documentation; • Work performed incorrectly on the machine;...
  • Page 16 Safety and Environment Information If applicable the following Prohibited indicators are used in the User Documentation and on the machine: Label Type Description PROHIBITED Stay clear from the indicated area, when the equipment is working. If applicable the following Personal Protection indicators are used in the User Documentation and on the machine: Symbol Type...
  • Page 17 Safety and Environment Information Label Type Description Warning Electricity: Main switch of the equipment. Label Type Description Warning Electricity: Warning, shock hazard. Dis- connect mains plug from the electrical outlet before you start a maintenance or repair action. Warning Electricity: Warning, high touch current. Connect the earth terminal to ground be- fore you connect the equipment to the mains voltage.
  • Page 18 Safety and Environment Information Label Type Description Warning General warning. Translation: For continued protection against fire and electric shock replace on- ly with same type and rating of fuses. Persons for Machinery according Directive 2006/42/EC • Instructed person This User Documentation describes safeguards for the protection of an instructed person. “Instructed person”...
  • Page 19 Safety and Environment Information Grounding WARNING • Do not scratch, abrade, heat, twist, bend or place a heavy object on the power cord or cause any other damage to it. The use of a damaged power cord (e.g. exposed core wire or broken wire) could result in an electrical shock, fire or malfunction of the machine.
  • Page 20 • This equipment is not suitable for use in locations where children are likely to be present. • The access ticket ensures that only one user (operator) can access the machine at the same time. • Curing of media of the Canon Production Printing supported media-list is tested and considered sufficient under standard conditions. IMPORTANT •...
  • Page 21 Poisonous gases can be produced in any fire. They can also result from a fire in this machine. Keep into account: Canon Production Printing systems are designed in such a way that fire is encapsulated within the enclosure, thus preventing the further spread of fire to the customer’s premises.
  • Page 22 Safety and Environment Information Consumables, supplies and maintenance materials WARNING • Do not throw ink or ink containing parts or contaminated parts into an open flame. • Do not leave ink or ink containing parts or contaminated parts within reach of children. •...
  • Page 23 • Avoid skin contact with ink and uncured printed media. • Curing of media of the Canon Production Printing supported media-list is tested and considered sufficient under standard conditions. • After a printer error, wear gloves to handle the unfinished print.
  • Page 24 Safety and Environment Information UV light (UV lamps) CAUTION • Be aware that UV light is an invisible risk for eyes and skin. Superficial eye damage and burning of skin can occur with even a brief exposure to UV light. Serious injuries can result from prolonged exposure, especially if unshielded.
  • Page 25 Safety and Environment Information Disposal of parts WARNING • All parts are produced according to the sustainability policy of Canon Production Printing. You can discard all used parts into a common dustbin, or follow your local or national sustainability and waste disposal procedures.
  • Page 26: Flush

    Flush Flush Flush Care and Storage A small bottle (125ml) is supplied with the printer accessory kit. Use it only to hold flush. Tip: before you begin printhead swabbing or cleaning the AMS, fill the bottle and place several swabs into it so they are soaked in flush and ready to use.
  • Page 27: Uv Curing System

    UV Curing System UV Curing System Personal Safety CAUTION Warning for Seated Individuals: UV emissions are highest at a height of 90 cm (35 inches) above the floor and increase significantly the closer you are to the lamp. This can be an issue for individuals seated near the printer.
  • Page 28: Printing On Porous Media

    For printing images on porous media with high ink loads the following safety guidelines are recommended: • Use Canon recommended profiles. This will help limit the ink load to a safe level. Canon recommended profiles can be found at http://www.onyxgfx.com/my-onyx/drivers-and-profiles/ •...
  • Page 29: Safety Control System (Scs)

    Safety Control System (SCS) Introduction The Arizona 6100 XTHF Mark II series printers are equipped with a Category 3, Performance Level 'd' Safety Control System (SCS) to protect the operator and any other personnel when working with the machine. The printer is equipped with Emergency Stop Buttons, several Interlock Switches and an Automation Interface for auxiliary equipment (handling the printer output material).
  • Page 30 Safety Control System (SCS) Beacon Light Status A green beacon light, located on the carriage, indicates to the operator the status of the Safety Control System and the printer. Beacon off indicates the printer can be approached without caution. The machine cannot initiate movement since the Safety Control System has disabled all motion and hazardous hardware.
  • Page 31: Safety Awareness

    This section contains two sets of principles that must be followed to assure maximum safety when operating your Arizona 6100 XTHF Mark II series printer. The first set uses negative examples to show you things to avoid in order to prevent injury to the operator. The second set of principles illustrates some of the residual risks that are inherent in the operation of the printer.
  • Page 32 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Do NOT push the Gantry Do not push the Gantry at anytime, either when stationary or when it is moving. WARNING Avoid Moving Carriage Do NOT place any part of your person near the Carriage/Gantry openings.
  • Page 33 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Hot UV Lamps When the Manual Maintenance Door is Open to perform Manual Maintenance, do NOT touch the UV Curing Lamp assemblies. This can retain heat for a long period of time after turning off.
  • Page 34 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Shear Hazard Closing Maintenance Door Be careful not to catch your fingers in the shear when closing the Manual Maintenance Door. The area is easily accessible at the front and rear of the printer and likely accessed dur- ing normal use by an operator .The area is easily accessible at the front and rear of the printer and likely accessed during normal use...
  • Page 35 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Keep Away from Cable Track Do NOT place any portion of your hand or arm in the Cable Track. WARNING Avoid Lamp and Carriage Bumper Do NOT reach or place your hand or fingers between the UV Curing Lamp head and Car- riage Collision Bumper.
  • Page 36 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Keep Hands Away When Printing Do NOT reach under the machine when print- ing. Be careful to avoid the sharp edges of the Gantry Drive belts located at both sides of the machine.
  • Page 37 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Avoid Gantry Pinch Points Do NOT reach under the machine when print- ing. Be careful to avoid the pinch points of the Gantry Drive and end plates located at all four corners of the machine.
  • Page 38 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Avoid AMS Cover Do NOT touch the Auto Maintenance Station cover at either end. WARNING Hands Off Gantry End Plates Do NOT place your hands near the gantry end plates Chapter 2 - Safety Information...
  • Page 39 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Hands Off Gantry End Plates Do NOT place your hands near the gantry end plates at either end. WARNING Avoid Gantry Beam - Crush Hazard Do NOT reach under the Gantry Beams for any reason.
  • Page 40 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Pinch Hazard Do NOT place your fingers in the locations shown. Pinch Hazard. WARNING Pinch Hazard Do NOT place your fingers in the locations shown. Pinch Hazard. WARNING Heat Hazard Do NOT reach under the Table Vacuum Pumps.
  • Page 41 Safety Awareness Avoid these Situations For Your Personal Safety WARNING High Risk Crush Hazard. Do NOT place your hands or fingers under the Gantry rails anywhere around the machine. WARNING High Risk Crush Hazard. Do NOT place your hands or fingers under the Gantry rails anywhere around the machine.
  • Page 42 Safety Awareness Avoid these Situations For Your Personal Safety WARNING High Risk Crush Hazard. Do NOT place your hands or fingers under the Gantry rails anywhere around the machine WARNING High Risk Crush Hazard. Do NOT place your hands or fingers under the Gantry rails anywhere around the machine.
  • Page 43 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Cable Track Entanglement Hazard. Do NOT place your hand on the Gantry Beam in this location. WARNING Avoid Sharp Edges Do NOT reach over the Gantry Beams into the Print Head Area. Avoid contact with the steel drive belt.
  • Page 44 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Crush Hazard Do NOT reach over the Gantry Beams into the Print Head Area. Avoid reaching under the Gantry Beams for any reason. WARNING Crush Hazard Do NOT reach over the Gantry Beams into the Print Head Area.
  • Page 45 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Shear Hazard Do NOT reach over the Gantry Beams or into the Print Head Area. WARNING Pinch Hazard Do NOT place your hands or any other body part on the Gantry Beams. Chapter 2 - Safety Information...
  • Page 46 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Cable Track Entanglement Hazard Do NOT place your hand on E-Box at this loca- tion. WARNING Shock Hazard Do NOT operate the machine without a second Bonding connection. Machine is a high leakage device.
  • Page 47 Safety Awareness Avoid these Situations For Your Personal Safety WARNING Remove Obstacles Do NOT operate the machine with any obsta- cles in the suggested work area. WARNING Avoid Obstacles Do NOT operate the machine with any obsta- cle in the suggested work area. Chapter 2 - Safety Information...
  • Page 48 Safety Awareness Residual Safety Risks Your Arizona printer is engineered to minimize machine components and operating procedures that may compromise operator safety. However, in order to maintain some machine operations and functionality, certain compromises are required. The following table documents some of these residual hazards.
  • Page 49 Safety Awareness Residual Risk Area Hazard WARNING High Risk crush/Pinch Hazard A high risk crushing/pinch hazard is cre- ated by the table and the gantry. Gantry Z-Axis motion can cause injury if body parts become trapped. The Emergency Stops and the Long Sense Edges on the Gantry Beams will arrest this motion.
  • Page 50 Safety Awareness Residual Risk Area Hazard WARNING Carriage Vertical Movement Pinch Hazard High Risk crush hazards are created by al- lowing operator direct access to the verti- cal downward force of the carriage. The Emergency Stops and the Long Sense Edges on the Gantry Beams will arrest this motion.
  • Page 51 Safety Awareness Residual Risk Area Hazard WARNING High Risk Crush and Thermal Hazard High Risk Crush Hazards and Thermal Haz- ards are created by allowing operator di- rect access to the carriage when the center maintenance panel is lowered. Motion Motors are disconnected via hardware when this panel is lowered.
  • Page 52 Safety Awareness Residual Risk Area Hazard WARNING Shear Hazard at Table Mainte‐ nance Station End. The area is easily accessible at the front and rear of the Arizona 61x0 XTHF Mark II and likely accessed during normal use by an operator. Although the motion and step size during printing is expected to be small, a User's hand or fingers could be caught by the Shear Hazard, especially...
  • Page 53 Safety Awareness Residual Risk Area Hazard WARNING Shear Hazard at Table Mainte‐ nance Station End. The area is easily accessible at the front and rear of the Arizona 61x0 XTHF Mark II and likely accessed during normal use by an operator .The area is easily accessible at the front and rear of the printer and like- ly accessed during normal use by an oper- ator.
  • Page 54 Safety Awareness Residual Risk Area Hazard WARNING Pinch Hazard under Vacuum Ta‐ ble Carriage Home End The area is easily accessible at the sides of the printer with or without the High Flow Vacuum, and likely accessed during nor- mal use by an operator. Although the mo- tion and step size during printing is expec- ted to be small, a User's fingers could be caught by the Pinch Hazard, especially...
  • Page 55: Required Safety Validation After Integration Of Auxiliary Equipment

    By providing any interface to auxiliary equipment Canon Production Printing (CPP) does not act as system integrator or manufacturer of the assembly, comprising the printer with the connected auxiliary equipment.
  • Page 56 Required safety validation after integration of auxiliary equipment Chapter 2 - Safety Information...
  • Page 57: How To Navigate The User Interface

    Chapter 3 How to Navigate the User Interface...
  • Page 58: Operator Interface Hardware

    Operator Interface Hardware Operator Interface Hardware Introduction The operator interacts with printer components to print, maintain, and monitor the state of the printer. This section identifies and explains the functions of the hardware. [1] Printer Hardware Operator Interface Components Hardware Interface Components Component Function 1) Main Power Switch...
  • Page 59 Operator Interface Hardware Component Function 10) Vacuum Pump Box Houses the three vacuum pumps and suppresses the noise from them. The pump box power switch must be On or printer will not work. 11) Ink Bay Contains ink bags and the coolant bottle. 12) Ink Filters Ink filters are behind a door under the ink bags.
  • Page 60: Printer Interface Software

    Printer Interface Software Printer Interface Software Introduction The printer software user interface is displayed on the LCD monitor. The main modules are accessed by tabs located at the bottom of the display. Click on these tabs to access the modules. Print Job Control is the default module displayed when the software has finished loading after the printer is switched on or reset.
  • Page 61 Printer Interface Software Component Function Printer Settings Displays information about, and also allows you to change various as- (Settings tab) pects of the printer: Date and Time, Network Connections, User Inter- face, and Printer Settings. Service and This area is reserved for use by trained field service technicians only. Diagnostics Tools Provides access to Special prints, Shutdown, Log files and Job Manag-...
  • Page 62: Print Job Control Module

    Print Job Control Module Print Job Control Module Introduction Print Job Control is the first module displayed when the printer software is loaded. From this module you can manage all aspects of working with print jobs and also control many features of the printer.
  • Page 63 Print Job Control Module Component Function 6) Active Jobs List Displays a list of all Active print jobs. 7) Job Placement Pre- Displays the selected print job(s) with a preview that shows the place- view ment of that job on the printer. 8) Inactive Jobs Displays a list of all Inactive (Archived) print jobs.
  • Page 64 Print Job Control Module Print job This command can do the following actions depending on context: • Activates a selected inactive job by moving it to the active list. • Un-holds a held job. • Un-holds an job that had an error currently. Hold job The command can do following actions depending on context: •...
  • Page 65 Print Job Control Module Create Batch In the Batch Mode Operation individual print jobs are sent from the RIP to Edit Batch the printer, and then combined on the printer to create a batch job for flat- (appears when a bed printing.
  • Page 66 Print Job Control Module Move Gantry This moves the gantry from its parked position to a new location. Pressing the icon again moves the gantry back to its home position. The Custom gantry park position can be selected by the operator in the Settings tab. It determines the distance the gantry moves.
  • Page 67 Print Job Control Module When an image is out of bounds in the actual table area, that area in the table preview is marked in red. When an image is out of bounds in the bleed region, that area of the table preview is marked in yellow.
  • Page 68 ONYX software. Print Modes Available • High Key mode is the fastest available print mode in the Arizona 6100 XTHF Mark II series series. It is best suited for the production of images characterized by lower density and limited contrast.
  • Page 69 Print Job Control Module NOTE When Quality Density or Layered mode is used, there is a pull-down menu in the Print Job module that allows you to select either Quality-Layered or Quality-Density (the menu allows you to change how it was configured in your ONYX software). When you use two layers, images will take twice as long ro print and with three layers it will take three times as long.
  • Page 70: Maintenance Tasks

    Maintenance Tasks Maintenance Tasks Introduction Regular maintenance is very important to ensure the best image quality from your printer. In order to help you remember and maintain the proper schedule, the Maintenance Tasks module provides a list of the important tasks you must perform and indicates when you must do them. After you perform each task, click the Done button and the printer will record that and then calculate when the task must be performed again.
  • Page 71 Maintenance Tasks Maintenance Tasks Maintenance tasks based on period Maintenance Guidelines on page 152 for the list of maintenance task and whether it is scheduled daily, weekly or monthly. Maintenance Tools Auto-Maintenance AMS is the automatic printhead maintenance system. The Auto-Maintenance menu allows the operator to select the printhead that require nozzle recovery and to determine whether a Recovering Nozzles by AMS on page Standard or Long purge is need for recovery (see...
  • Page 72: Counters Module

    Counters Module Counters Module Introduction The Counters module displays counters that are of interest to the operator. It shows counters for each color of ink and the total ink used. It also shows the number of hours a UV lamp was used since last changed.
  • Page 73: Settings Module

    Settings Module Settings Module Introduction The Settings Module allows you to review and change the date and time, network connection settings, user interface configurations, and printer settings. Date and Time • Date - display only, cannot change the date • Time - change the time of day, if required and status of Daylight Savings Time •...
  • Page 74 Settings Module Network Connection Settings • Network Name • Network Adapter Name • MAC Address • Network Status • IP Address is assigned automatically (See DHCP note) • IP Address • Subnet Mask • Default Gateway • [HTTPS proxy] • [HTTPS proxy authentication] NOTE A network name for the printer cannot consist of numeric characters only - it must be a mix of alpha-numeric characters.
  • Page 75 Settings Module User Interface Settings Settings Available The user interface allows you to change the following features: • Language • Measurement Units • Date format • Time format • Display job/time • Tie lamp controls together • Hold on active •...
  • Page 76 Settings Module Printer Settings Allows you to set the following: General Settings • Underlay thickness • Table vacuum timeout • Ionizer bar (static suppression - On or Off) • Beep on Print Media Registration on page • Media registration pin behavior (see •...
  • Page 77 Settings Module • Blank Space Skipping • Custom gantry park position • Dual origin mode start position Weekly Maintenance • Weekly Maintenance Day • Weekly Maintenance Time Remote Service Allows you to set the following: • [Enable connection] • [Remote assistance session timeout (hours)] •...
  • Page 78: Tools And Utilities Module

    Tools and Utilities Module Tools and Utilities Module Introduction The Tools and Utilities Module has four sub-modules: Maintenance, Special Prints, Shutdown, and System Logs. When you click on the Tools and Utilities tab, Automatic Maintenance always appears first. Click on the other icons to access the sub-modules. •...
  • Page 79 Tools and Utilities Module How to Load a Special Print 1) Click a Special print to select it in the bottom window. 2) Click the Add button to place it on the top to add it to the print queue. That special print is now available in the Active job list of the Print Job Control module.
  • Page 80 The System Logs are raw data log files for service diagnostics and troubleshooting purposes. They are meant for service technicians to help with troubleshooting. Generate system logs only when requested by an Canon service technician and follow the instructions below for retrieval of the files.
  • Page 81 Tools and Utilities Module Click on Download generated logs and then select the log file of interest as indicated by your service representative. Save it to a network location where you can find it to add to an email that you will send to the service representative who requested the log.
  • Page 82 Tools and Utilities Module How to use the Job Manager You can control the order that columns appear on the job list, the width of each column, the columns that appear on the display, and also the sort order of the column contents. 1.
  • Page 83: Software Update Module

    Software Update Module Software Update Module Introduction As we are committed to improve and refine the quality and functionality of our printers, there will be periodic upgrades to the underlying firmware and printer software. Your local service representative will either install the upgrade or provide you with the upgrade file in some circumstances.
  • Page 84 Software Update Module 5. On the Software Upload page that appears, select the Browse button and then navigate to the file that you unzipped in step 2. 6. Click on the [Upload] button to transfer the software update package to your printer. 7.
  • Page 85: Operating The Printer

    Chapter 4 Operating the Printer...
  • Page 86: Training Requirements

    The operator must receive training for safety issues, printer operation, and the appropriate ONYX Thrive software prior to operating the printer. Safety training Before operating the Arizona 6100 XTHF Mark II series printer, make sure you have read and understood all of chapter Safety Information. Operator Training For optimal safety and print quality, all printer operators must have received training by qualified service personnel.
  • Page 87: Turning Power On And Off

    Turning Power ON and Off Turning Power ON and Off Introduction It is critical for the printer to remain powered ON at all times. Power is required in periods of inactivity so the printer can perform automatic functions to maintain its operating state. If these functions do not take place, damage to critical components can occur.
  • Page 88: Print A Job

    Print a job Print a job The basic steps to follow for printing a job: IMPORTANT Maintenance Guidelines on If this is the first print of the day, perform daily maintenance. See page 152 for details. Procedure 1. Prepare a digital image with ONYX Thrive The operator must be trained to use ONYX Thrive.
  • Page 89: Media

    Tack cloths are used by auto-body shops to clean cars before painting. Canon does not provide additional tack cloths beyond what is in the Accessory kit.
  • Page 90: Media Registration

    Media Registration Media Registration Introduction Media can be registered on the table using the built-in registration pins and the table rulers. The registration pins can be linked to the vacuum switch or activated manually by the operator to allow quick registration of the media to the printer origin. The rulers are printed on the table and provide a horizontal and vertical rule that originate from the 0,0 print origin point on the table.
  • Page 91 Media Registration The media registration pins behaviors include: • Off • Independent of vacuum (manual) • Linked to vacuum, Zone A only (both groups - vertical and horizontal); • Linked to vacuum, Zone B only (both groups - vertical and horizontal); •...
  • Page 92 Media Registration Registration Pin Error Handling Three Levels of Safety: 1. Before any gantry motion begins, the printer software retracts all registration pins. 2. Each of 4 pin groups has a “safety zone”. When the moving gentry enters any of these zones, all pins from the appropriate group retract to provide safe gantry passage.
  • Page 93: Static Suppression System Reduces Static

    The Static Suppression System (sometimes referred to as an Anti-static or Ionizer Bar) is located on the gantry of your Arizona 6100 XTHF Mark II series printer. If you are experiencing static- related imaging problems this anti-static bar provides a solution to reduce static. Some rigid media can have a large static surface charge.
  • Page 94 Static Suppression System Reduces Static Chapter 4 - Operating the Printer...
  • Page 95: Operating The Vacuum System

    Chapter 5 Operating the Vacuum System...
  • Page 96: High Flow Table Vacuum Controls

    High Flow Table Vacuum Controls High Flow Table Vacuum Controls Introduction Your printer uses a High-flow vacuum system to secure media to the printer table. Three vacuum pumps are used to evacuate the air inside the table. In order for the system to work effectively during printing, all the holes on the vacuum table must be covered.
  • Page 97 High Flow Table Vacuum Controls Vacuum Gauge A vacuum gauge is located on the table. It provides a visual representation of the actual pressure in the vacuum table. NOTE If the vacuum gauge reads below 40"H O and vacuum vents are closed and all vacuum holes are covered with I/O paper or similar non-porous media, there may be a leak in the vacuum system.
  • Page 98 High Flow Table Vacuum Controls NOTE The number of active pumps, the level of venting, and media characteristics affect the level of vacuum required to secure the media to the table. It is up to the operator to determine the level of vacuum sufficient to draw down and secure media to the vacuum table without having a negative effect on print quality.
  • Page 99 High Flow Table Vacuum Controls IMPORTANT Do not step or put pressure on the ends of the printer vacuum table where the no-step label is placed. If pressure is put on the edges of the vacuum overlay they can bend or warp and thus affect the flatness of the printer table and therefore print quality.
  • Page 100: Printing On The High Flow Vacuum Table

    Printing on the High Flow Vacuum Table Printing on the High Flow Vacuum Table Introduction The Arizona 6100 XTHF Mark II series can print on non-porous and porous media such as corrugated cardboard. Print Margins on Porous Media (Corrugated Cardboard) High air flow is required to pull down and hold porous media (e.g., corrugated cardboard) to the...
  • Page 101 Printing on the High Flow Vacuum Table NOTE For printing in “Express” mode the UV lamp power level is fixed at the highest possible level by the printer . Sound Output Sound output for the high flow vacuum system is dependent on the following operating parameters: •...
  • Page 102 Printing on the High Flow Vacuum Table Chapter 5 - Operating the Vacuum System...
  • Page 103: How To Print In Batch And Dual Origin Modes

    Chapter 6 How to Print in Batch and Dual Origin Modes...
  • Page 104: How To Print With Dual Origins

    How to Print With Dual Origins How to Print With Dual Origins Introduction With the large table size and the single vacuum zone of the Arizona 61x0 XTHF Mark II, printing in an alternating 2-up arrangement using Print Origin A and Origin B for placement of the image is possible.
  • Page 105 How to Print With Dual Origins 5. Mask off any unused areas, and turn On the vacuum. NOTE The printer will not print if the vacuum is not On. 6. Press the Start button to begin the print in Zones A and B. 7.
  • Page 106: Batch Mode Printing

    Batch Mode Printing Batch Mode Printing Introduction Batch mode printing is available for streamlining multi-layered jobs for speciality applications or facilitating set collation of multiple images on one piece of media. Individual print jobs are sent from the RIP to the printer, and then combined on the printer to create a batch job for flatbed printing.
  • Page 107 Batch Mode Printing 2. Select the Create Batch icon to open the batch editor. 3. Provide a name for the batch job in the Batch name: field. 4. Select the Batch type: either Composite or Collation Enabling composite Make sure your settings are correct for printing a Composite batch job. See batch job nesting on page 109 5.
  • Page 108 Batch Mode Printing NOTE [Add copy] adds a copy to the batch. The job stays in the queue. [Add] places the job in the batch. The job is deleted in the queue. 6. Use the mouse to place the selected images within the rectangle that represents the media in the Preview pane.
  • Page 109: Enabling Composite Batch Job Nesting

    Enabling composite batch job nesting Enabling composite batch job nesting Introduction To increase productivity you can automatically print composite batch jobs in a single print. This is possible when the following conditions are met: • All member jobs use the same print mode. •...
  • Page 110: Step And Repeat Printing

    Step and Repeat Printing Step and Repeat Printing Introduction Step and Repeat Printing allows the operator to define a grid and place an image in each cell to print multiple copies. The operator selects the number of rows and columns desired and the number of copies needed and the copies of the image are positioned in each cell of the grid.
  • Page 111 Step and Repeat Printing 3. Fill in the Rows and Columns fields by either clicking on the upward pointing triangle or within the field to use the virtual keypad that appears. NOTE You can also click on the Fill area... button to have the grid created automatically based on the dimensions of the image, the size of the media, and the number of copies.
  • Page 112 Step and Repeat Printing Chapter 6 - How to Print in Batch and Dual Origin Modes...
  • Page 113: How To Manage A White Ink Workflow

    Chapter 7 How to Manage a White Ink Workflow...
  • Page 114: White Ink Workflow

    White Ink Workflow White Ink Workflow Introduction Arizona printers with the White Ink Option provide under-printing for non-white media or objects, over-printing for backlit applications on transparent media and/or printing white as a spot color. Arizona Quality-Layered print mode is used to print white ink applications such as under-printing for non-white media, over-printing for backlit applications viewed 2 surface or as middle layer for a day-night application.
  • Page 115 White Ink Workflow makes it possible to re-create with minimal effort settings that are often used. All work with Create the Spot Layer tool requires an ONYX media profile with at least one spot color. See Spot Data with the Spot Layer Tool on page 123.
  • Page 116 White Ink Workflow Similar to backlit, the day-night application also involves printing onto a transparent or translucent material. A day-night print can be viewed either front-lit or backlit. This is achieved by printing color data on two separate layers with a white diffusing layer in the middle. •...
  • Page 117: Configure Onyx Thrive For White Ink

    White Ink print jobs require media profiles with a particular ink configuration and spot colors defined. Media profiles for your printer are available from our website: https:// graphiplaza.cpp.canon Arizona Quality-Layered print mode is used to print white ink applications such as under-printing...
  • Page 118 Configure ONYX Thrive for White Ink Print modes other than Quality-Layered mode can also be used to print only white ink, or areas of white ink in an image, as long as the ONYX media profile (media model) has been made with a CMYKSS ink configuration with spot colors defined.
  • Page 119: Manage White Ink

    Manage White Ink Manage White Ink Introduction White ink is re-circulated in the system to limit any settling of the ink. For this to take place, the printer must be left powered on at all times. Regular maintenance is required to keep the white printheads functioning properly.
  • Page 120: Prepare White Ink Print Jobs

    Obtain and import an ONYX media profile (media model) that is set to Quality-Layered print mode. Sample Media profiles for white and all other inks are available for download from our website: https://graphiplaza.cpp.canon. Procedure 1. Open an image of your choice with an ONYX media profile that uses Quality-Layered print mode.
  • Page 121 White Ink Quick Start 2. Select "Hold for Operator" prior to submitting the job to be printed, so that the job will not automatically be sent to the printer. [6] Hold for Operator 3. Define one or two of the data layers as a white flood layer. To define a white flood layer, modify the printer settings of a processed job in RIP Queue - right click the job, edit printer settings, select Quality-Layered for the Printer Print mode, then select Define Layers.
  • Page 122 White Ink Quick Start second surface (e.g., transparent media viewed from side that does not have ink on it), then the bottom layer should be a CMYK data layer and the middle and top layers white flood layers. 4. Submit the print job (i.e., process/rip the job). 5.
  • Page 123: Create Spot Data With The Spot Layer Tool

    NOTE Varnish is not supported for the Arizona 6100 XTHF Mark II series. In this section, you’ll learn how to access and set up the Spot Layer Tool. The tool provides a variety of options for generation of spot layers, and you may want to explore them with a sample file of your own to familiarize yourself with the functionality.
  • Page 124 Create Spot Data with the Spot Layer Tool NOTE If the Enable checkbox won't activate, the media you used to open the job has not been configured with the Quality-Layered print mode. Create or Edit your media to support spot ink in Media Manager before you open the job in theJob Editor (or download a white ink media model from the website).
  • Page 125 • Spot Channel The Arizona 6100 XTHF Mark II series has two spot channels available. The names that appear here should be the ones you used to create the media in Media Manager. The recommended spot channel names are: "Spot 1" and "Spot 2".
  • Page 126: Prepare A File For The Spot Layer Tool

    Prepare a File for the Spot Layer Tool • Mask Fill Opacity This option generates a fill in the selected spot channel where mask data exists. The fill will be generated anywhere the image data matches the mask color. • Choke and Spread Choke reduces the outer edge of the underlay.
  • Page 127 Prepare a File for the Spot Layer Tool [10] Red Mask Chapter 7 - How to Manage a White Ink Workflow...
  • Page 128: Create Spot Data In Photoshop

    Create Spot Data in Photoshop Create Spot Data in Photoshop Introduction This section explains how to prepare images that include spot data with raster-based image editing applications such as Adobe Photoshop. In order to print with white ink, you must have an ONYX profile (media model) properly configured for the use of spot data.
  • Page 129 Create Spot Data in Photoshop 4. Select New Spot Channel from the Channels menu to open the Add Spot Channel dialog. [11] Add Spot Channel 5. Within the Add Spot Channel dialog, enter the following information: • Name – Enter the name “Spot 1” or "Spot 2". This name is specifically reserved in RIP-Queue for this type of workflow, using any other name requires more steps to make spot information addressed by the Rip software.
  • Page 130 Create Spot Data in Photoshop 7. You can create a flood layer in the same way by selecting the entire workspace (Select All) and then add the spot channel as described above. 8. It is possible to edit the spot channel as much as you would any other data in a Photoshop document, making use of such tools as the Eraser.
  • Page 131: Create Spot Data In Adobe Illustrator

    Create Spot Data in Adobe Illustrator Create Spot Data in Adobe Illustrator Introduction This section explains how to prepare images that include spot data with vector-based image editing applications such as Adobe Illustrator®. In order to print with white ink or varnish, you must first have an ONYX profile (media model) properly configured for the use of spot data.
  • Page 132 Create Spot Data in Adobe Illustrator How to For instructions on how to use a naming convention other than Spot 1 or Spot 2, see Name Your Spot Data on page 135. • Color Type – Use the drop-down menu to select Spot Color. •...
  • Page 133: Overprint Spot Data In Illustrator

    Overprint Spot Data in Illustrator 5. Use the new swatch for any objects which need to be printed with white ink. Create or select a path and fill this path with your Spot 1 color. This filled path should be placed above image in layers palette.
  • Page 134 Overprint Spot Data in Illustrator NOTE After you set overprinting options, you should use the Overprint Preview mode (View > Overprint Preview) to see an approximation of how the overprinting colors will print by providing an "ink preview" that approximates how transparency and overprinting will appear in output.
  • Page 135: How To Name Your Spot Data

    How to Name Your Spot Data How to Name Your Spot Data In order for ONYX Thrive to correctly distinguish and address Spot data, naming conventions for this data must be adhered to both in the image editing creation stage and the Rip. While using the default name Spot 1, is the simplest route requiring the fewest number of steps, there may be instances when using something other than this is desirable.
  • Page 136 How to Name Your Spot Data 2. Enter the new name in PostScript Spot Color Name in Spot 1 space. 3. Click OK to save your settings. Chapter 7 - How to Manage a White Ink Workflow...
  • Page 137: Print White Ink Jobs

    Print White Ink Jobs Print White Ink Jobs Introduction White Ink can be printed in two ways: • Multiple Layers - Using a Quality-Layered print mode Arizona Quality-Layered print mode is used to print white ink applications such as under- printing for non-white media, over-printing for backlit applications viewed 2 surface or as middle layer for a day-night application.
  • Page 138 Print White Ink Jobs [17] Hold for Operator Define 5. Define or verify the layer definitions prior to sending the job to the printer. See section the Layers on page 138 for more information. NOTE Not required if the layer definitions were correctly specified in the ONYX profile or Quick Set.
  • Page 139 Print White Ink Jobs modifying the printer settings of a processed job in RIP Queue - right click the job and edit print settings. Editing the print settings for a job displays the following dialog: Each layer can be defined with one of the following choices: •...
  • Page 140 Print White Ink Jobs There are five color channels: C,M,Y,K and W, and six data planes: C,M,Y,K,Spot 1, and Spot 2 data. Each color channel can be configured to print: nothing, any one of the six data planes, or have the printer generate flood data with a chosen drop level.
  • Page 141 Print White Ink Jobs Example 2: White ink to be printed with printer generated drop level 4 (24 pl) data Chapter 7 - How to Manage a White Ink Workflow...
  • Page 142 Print White Ink Jobs Chapter 7 - How to Manage a White Ink Workflow...
  • Page 143: Ink System Management

    Chapter 8 Ink System Management...
  • Page 144: Arizona Printer Inks

    Arizona Printer Inks Arizona Printer Inks Introduction Arizona 6100-Series printers support several different UV Curable Inks, each with a unique application focus, cosmetic profile and utility set. These models feature 6 or 7 color channels, supporting the use of Cyan, Magenta, Yellow, Black, Light Cyan and Light Magenta; and White ink for printers with the optional extra color channel installed.
  • Page 145 Nitrile rubber gloves when handling ink. IMPORTANT Do not install inks that are not certified by Canon for use in this printer, as this may result in poor quality prints, uncured ink in the finished prints and permanent damage to the ink pumps, filters, ink lines or printheads.
  • Page 146 "https:// Safety Data Sheets for each color of ink and the UV Flush are available on downloads.cpp.canon/" . Read and periodically review this safety information to ensure optimal safe handling procedures and proper emergency responses are followed when using UV inks and Safety Information on page flush.
  • Page 147: Change Ink Bags

    Change Ink Bags Change Ink Bags Introduction The ink is supplied in collapsible bags. An ink bag can be replaced at any time. An ink bag can be changed during a print job. It is not necessary to stop the printer. When to do Ink bags should be replaced if: •...
  • Page 148 Change Ink Bags Procedure 1. Open the clear plastic door on the Ink Station. 2. Identify the ink bag to be replaced. 3. Press the quick-release coupler button at the bottom corner of the ink bag. 4. Unhook the bag from the top of the ink station. 5.
  • Page 149: White Ink Option

    White Ink Option White Ink Option Introduction If your printer has the white ink option and white is not printed on a regular basis, pigment settling can occur in the white ink printheads. During periods of white ink inactivity the printer will automatically try to maintain the white ink channel using the following methods: •...
  • Page 150 White Ink Option 10. Hold the alcohol-soaked swab against the area of the printhead where the nozzles requires recovery for 10 seconds. See figure below. 11. Rotate the swab by 180 degrees and repeat step 10. Discard the swab. 12. Do a Standard AMS on White. This is important to clear the alcohol from the printhead before another nozzle check is printed.
  • Page 151: Printer Maintenance

    Chapter 9 Printer Maintenance...
  • Page 152: Maintenance Guidelines

    Chemicals in UV inks can penetrate nitrile gloves in less than 10 minutes. UV-curable inks can contain sensitizing chemicals which can lead to sensitization upon prolonged or repeated exposure to skin. Canon recommends that contaminated gloves are removed and replaced with new gloves.
  • Page 153 Maintenance Guidelines Weekly Procedure Cleaning (Swabbing) the Printheads on page 167 Clean Printheads • Empty the Waste Trays • Empty the Waste Ink Tray on page 179 Every two weeks Procedure How to Change the UV Lamp Filters on page 170 Replace UV Lamp Filters •...
  • Page 154: Printhead Nozzle Maintenance

    Printhead Nozzle Maintenance Printhead Nozzle Maintenance Checking Nozzle Performance Introduction It is important that nozzle performance is evaluated to determine if the printer is ready for production. To evaluate the nozzle jetting performance of each printhead the nozzle check print must be printed.
  • Page 155 Checking Nozzle Performance • more than 2 nozzles outs exist in a single printhead • 2 or more adjacent nozzle outs exist in a single printhead • more than 4 nozzle outs exist in a single color Chapter 9 - Printer Maintenance...
  • Page 156: Recovering Nozzles By Ams

    Recovering Nozzles by AMS Recovering Nozzles by AMS Introduction After checking nozzle performance and determining that automatic printhead maintenance is necessary, perform the following procedure. Procedure 1. From the Maintenance tab / Maintenance Tools menu, select Auto-Maintenance. 2. Decide what color channels require automatic printhead maintenance. 3.
  • Page 157: Recovering Nozzles By Swabbing

    Recovering Nozzles by Swabbing Recovering Nozzles by Swabbing Introduction If a nozzle or group of nozzles do not recover from standard AMS practices swabbing with Isopropyl alcohol (IPA) may be required. Maintenance Equipment • Safety glasses with side shields • Gloves (for example: Ansell Microflex 93-260) •...
  • Page 158 Recovering Nozzles by Swabbing 3. Position the foam end of the swab at one end of the printhead as shown in the next figure. 4. Slowly move the swab from one end of the double printhead to the other. Hold the soaked swab against the area of the printhead where nozzles require recovering for 10 seconds.
  • Page 159: Daily Maintenance

    Daily Maintenance Daily Maintenance Daily Maintenance Procedures Introduction The daily maintenance activities in this section should be performed at the beginning of each work day. To maintain optimal printing performance it is important to remove dust and debris from the following surfaces: •...
  • Page 160: Cleaning The Horizontal Surfaces

    Cleaning the Horizontal Surfaces Cleaning the Horizontal Surfaces Introduction A buildup of dust and debris on these surfaces can transfer to the underside of the carriage and printheads during printing. This can lead to performance issues such as nozzle outs or ink drips on the media.
  • Page 161: Cleaning The Ink Spit Tray

    Cleaning the Ink Spit Tray Cleaning the Ink Spit Tray Introduction The ink spit tray must be cleaned daily with a lint-free cloth and Isopropyl alcohol (IPA) or Surface Cleaner. Equipment • Safety glasses with side shields • Gloves (for example: Ansell Microflex 93-260) •...
  • Page 162: Cleaning The Automatic Maintenance System (Ams)

    Cleaning the Automatic Maintenance System (AMS) Cleaning the Automatic Maintenance System (AMS) Introduction Clean the Automatic Maintenance System station daily to remove any residual ink before it dries. Note that there are two AMS stations and you only need to clean the active one (unless the other was also used).
  • Page 163 Cleaning the Automatic Maintenance System (AMS) 2. Turn the cover plate over and clean the underside using a lint-free cloth and Isopropyl alcohol (IPA) or Surface Cleaner. Also if you see any ink on the plate that supports the cover clean that as well.
  • Page 164 Cleaning the Automatic Maintenance System (AMS) 4. While the suction is active, gently draw a swab soaked in Isopropyl alcohol (IPA) across the top of the suction heads to remove any ink deposits or other debris . Rotate the swab and replace it with a clean one when the ink builds up.
  • Page 165: Cleaning The Underside Of The Carriage

    Cleaning the Underside of the Carriage Cleaning the Underside of the Carriage Introduction The underside of the carriage must be cleaned daily. It may be necessary to clean it more frequently if any of the following conditions exist: • media has a high level of static charge •...
  • Page 166 Cleaning the Underside of the Carriage 5. Clean the ink from bottom of the carriage. Avoid touching the printheads (see figure below). CAUTION Use only nitrile gloves that have been checked for chemical resistance. In general, a minimum 0.5mm or thicker nitrile glove is acceptable. Use the gloves one time only, and replace them immediately if they are punctured or degraded.
  • Page 167: Cleaning (Swabbing) The Printheads

    Cleaning (Swabbing) the Printheads Cleaning (Swabbing) the Printheads Introduction Ink and other debris tends to accumulate on the bottom of the printhead nozzles and must be cleaned off on a daily basis and more frequently, if needed. Equipment • Safety glasses with side shields •...
  • Page 168 Cleaning (Swabbing) the Printheads 2. Position the foam end of the swab at one end of the printhead as shown in the figure below. 3. Slowly move the swab from one end of the printhead to the other. This should take approximately 2 seconds.
  • Page 169: Agitate White Ink Bag

    Agitate White Ink Bag Agitate White Ink Bag Introduction White ink has heavier and larger pigment compared to standard ink colors. White ink pigment settling can occur in a relatively short period of time. This can create performance issues when printing with white ink.
  • Page 170: Printer Maintenance

    Printer Maintenance Printer Maintenance How to Change the UV Lamp Filters Introduction The top of the UV lamps contain two filters that keep dust and other airborne particles from entering the lamp. If the filter becomes clogged with dust and debris it can cause overheating and even failure of the lamps.
  • Page 171 How to Change the UV Lamp Filters 4. Place the new lamp filter by inserting one long edge into the channel on top of the lamps. Squeeze the filter so that the middle bulges and allow the other edge to slide into the other channel.
  • Page 172: How To Change A Uv Lamp Bulb

    Canon recommends that both UV Lamp bulbs be replaced at the same time to ensure that the curing effect is balanced when printing in both directions. In the case of a premature failure or accidental breakage of one lamp, the operator can decide to replace only one lamp but should confirm image consistency after the replacement.
  • Page 173 How to Change a UV Lamp Bulb How to Remove the Lamp Bulb It is not necessary to shut the printer power off the while replacing the UV lamp bulbs. However, make sure you turn them off by de-selecting the lamp icon in the user interface before you start and allow a few minutes for the bulbs to cool down.
  • Page 174 How to Change a UV Lamp Bulb Procedure 1. Flip open the top cover of the Right UV lamp assembly until it rests against the carriage. Chapter 9 - Printer Maintenance...
  • Page 175 How to Change a UV Lamp Bulb 2. Disconnect the left UV lamp connector by pressing in the two tabs on either side and pull it out. Disconnect the right connector in the same way. 3. Hold the wire attached to the left end of the lamp in one hand and use a finger of the other hand to reach under the ceramic end to ease the bulb out of the retainer clip.
  • Page 176 How to Change a UV Lamp Bulb 4. Place the used bulb in a container for recycling as per your local regulations. 5. Clean the lamp shutter with a lint-free cloth (do not use water, although alcohol can be used if needed).
  • Page 177 How to Change a UV Lamp Bulb 6. Prior to installing the new UV lamp bulb, use the cleaning wipes provided in the replacement kit to remove and dust or debris from the glass bulb . 7. Pick up the new bulb by its ceramic ends and insert the bulb into the retainer clips one at a time, ensuring that the bulb is centered and seated firmly into the clips at both ends.
  • Page 178: Remove Ink From The Table

    Remove Ink from the Table Remove Ink from the Table Introduction This section describes how to remove both cured and uncured ink from the printer vacuum table. It also describes how to unplug a vacuum hole on the table. Equipment: •...
  • Page 179: Empty The Waste Ink Tray

    Empty the Waste Ink Tray Empty the Waste Ink Tray Introduction The waste ink tray is located below the ink spit tray. It accumulates waste ink from printhead spitting, and from the AMS. When to do Empty the waste tray weekly. The capacity of the waste tray is approximately 1.5 liters. Equipment needed •...
  • Page 180 Empty the Waste Ink Tray 2. Place a suitable empty container that holds at least 1.5 liters into the tub. Insert a funnel. 3. Rotate the waste valve knob counter-clockwise until the white line is vertical to start the flow of waste ink.
  • Page 181 Empty the Waste Ink Tray 5. Use a swab to thoroughly clean the inside of the valve tip. Any ink not removed from the valve can drip out later when the printer is in motion. 6. Dispose of the waste material in a suitable, environmentally-friendly manner, following all local laws and regulations.
  • Page 182: Fill Coolant Bottle

    Fill Coolant Bottle Fill Coolant Bottle Introduction Coolant is a used to maintain the temperature of the ink in the printheads. It is important to check the coolant bottle, located in the Primary Ink Bay, to see if the level is low. Keep the coolant level up to ensure proper ink temperature.
  • Page 183: Cleaning The Glass Rails

    Cleaning the Glass Rails Cleaning the Glass Rails Introduction To maintain optimal printer performance it is important to remove dust or other contaminants that may collect on the glass surfaces. Equipment • Isopropyl alcohol (IPA) • Cloth-Poly Wipe 10cm x 10cm (lint-free) When to do Clean the rails and bearings at least once a month, or as needed.
  • Page 184: Clean The Gantry Rails

    Clean the Gantry Rails Clean the Gantry Rails Introduction Dust and debris can accumulate on the gantry rails, which run along the length of the table. The bearings that run on the rails are equipped with shields that are designed to keep debris from entering the bearing housing.
  • Page 185: Clean Uv Lamp Quartz Window

    Clean UV Lamp Quartz Window Clean UV Lamp Quartz Window Introduction Dust and other debris as well as ink mist can accumulate on the UV lamp windows. There is a quartz window below each of the two sets of UV lamps. When to do Inspect and clean the lamp windows once a month.
  • Page 186: Change Ink Filter

    Change Ink Filter Change Ink Filter Introduction Each ink colour has a filter that removes any particulate matter from the ink as it is pumped from the ink bag to the printheads. The ink filters are located in an enclosure below the ink bays with each filter positioned below its ink bag.
  • Page 187 Change Ink Filter [25] Remove Ink bag coupler 2. Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters. [26] Remove Ink Filter Enclosure Cover Chapter 9 - Printer Maintenance...
  • Page 188 Change Ink Filter 3. Locate the bleed tube valve on the top of the ink filter you are going to change. Wrap a lint-free cloth around the end of the bleed tube of the ink filter to catch any ink that may spray out when you release the pressure in the next step.
  • Page 189: Bleed An Ink Filter

    Bleed an Ink Filter Bleed an Ink Filter Introduction Ink filters contain air that must be released. Although, you can select Done or Postpone even if the task is not complete, it is in your best interest to follow the recommended schedule. If you don't bleed the filters you will see poor image quality.
  • Page 190 Bleed an Ink Filter Procedure 1. Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters. [28] Open the Ink Filter Enclosure Cover 2. Locate the bleed tube valve on the top of the ink filter you are going to bleed. Attach the syringe to the bleed port and open the stopcock.
  • Page 191 Bleed an Ink Filter 5. Once ink has been drawn into the syringe (it may spring back due to the vacuum in the syringe), release the plunger slowly, close the stopcock, disconnect the syringe, and carefully discard the ink into a waste bucket. IMPORTANT The same syringe can be used to bleed all the ink channels if they are done in succession.
  • Page 192 Bleed an Ink Filter Chapter 9 - Printer Maintenance...
  • Page 193: Maintaining The Duster 3000Fc Air Filtration System

    Chapter 10 Maintaining the Duster 3000FC Air Filtration System...
  • Page 194: Duster 3000

    In order to comply with these standards for operator comfort and safety, all Canon companies are required to include an air filtration system in the configuration of each Arizona 6100 Series printer installed at a customer site, without exception. We have found an air filtration system that meets the functional requirements and is available in specific models that meet the necessary electrical and environmental requirements of most countries.
  • Page 195 Duster 3000 Blower Capacity 3000 cfm Outlet noise level Under 68db Prefilter 1" (2.54 cm) Graduated Density Polyester Carbon Filter Activated carbon filter (15lbs refillable) Top Filter or for 0.3 micron, high surface area or FC model 24lb Activated Carbon Filter Unit Body Galvanized steel, Powder Coated Warranty...
  • Page 196: Safety Instructions

    Safety Instructions Safety Instructions The Duster 3000FC has been engineered for safety. It is built of fire resistant materials, and incorporates automatic power shut off features. Safety Practices • Do not use extension cords - plug directly into an electrical outlet. •...
  • Page 197: Duster 3000Fc Air Filtration System Consumables

    Duster 3000FC Air Filtration System Consumables Duster 3000FC Air Filtration System Consumables Introduction In order to maintain the Island Clean Air Duster 3000FC air filtration systems, several consumable items are needed. There are two different types of filters for the Duster 3000FC system, those that filter particulate matter and those that filter chemical emissions.
  • Page 198 Duster 3000FC Air Filtration System Consumables Intake Filter (3010117962) Located between the green-colored Dust Pad and the Lower Carbon Filter is the white-colored Intake Filter . Intake Filter is designed to trap small particles Dust Pad pre- from the air that are not filtered by the filter.
  • Page 199 Duster 3000FC Air Filtration System Consumables NOTE IMPORTANT The Lower Carbon Lower Car- The timely replacement of the Filter Refill contains bon Filters is very important. If these filters only one Lower Car- are not exchanged when their individual bon Filter only. The weights exceed 11.8 kg (26 pounds) each, customer must pur- Upper Carbon Filter will then quickly be-...
  • Page 200 Duster 3000FC Air Filtration System Consumables Consumables Article# Description Type 3010118359 3000FC Dust Pad 9PK 3010117962 3000FC Intake Fltr 3PK 3010117952 3000FC Carbon Filter 3010117951 3000FC Upr Carbon Fltr Chapter 10 - Maintaining the Duster 3000FC Air Filtration System...
  • Page 201: Cleaning And Changing Filters

    Cleaning and Changing Filters Cleaning and Changing Filters Use the Airflow Readout to Determine Filter Cleaning The digital readout on the front of the machine indicates the airflow volume in cubic feet per minute (CFM). When the machine is first turned on, the reading should be at least 3500. As the filters get loaded with dust, the airflow reading will decrease.
  • Page 202 Cleaning and Changing Filters NOTE Periodically remove the pleated filter and pressure wash (from 25cm away) to remove trapped particulate. DO NOT WASH the Dust Pad. When to do Frequent vacuum cleaning will prolong the life of the pleated filters. After several months of use, if the digital gauge reading drops by 500 to 2500 cfm, even after vacuum cleaning, it is necessary to pressure wash the pleated intake filters.
  • Page 203: Troubleshooting And Warranty

    A PDF file of the warranty cards are available from the Customer Support area of the DGS website: : https://graphiplaza.cpp.canon The Duster 3000FC is warranted to be free of defects in materials and workmanship for a period of three (3) years in North America and one (1) year Rest of World, from the date of original purchase.
  • Page 204 Troubleshooting and Warranty [29] CE Declaration of Conformity (EEA including Switzerland) Chapter 10 - Maintaining the Duster 3000FC Air Filtration System...
  • Page 205 Troubleshooting and Warranty [30] UKCA Declaration of Conformity (United Kingdom; England, Scotland and Wales) Chapter 10 - Maintaining the Duster 3000FC Air Filtration System...
  • Page 206 Troubleshooting and Warranty Chapter 10 - Maintaining the Duster 3000FC Air Filtration System...
  • Page 207: Chapter 11 Troubleshooting

    Chapter 11 Troubleshooting...
  • Page 208: Troubleshooting Overview

    Troubleshooting Overview Troubleshooting Overview Introduction This section covers general problems that may occur with the printer. Malfunctions that trigger system error messages can be caused by human error, a system malfunction, an interface cable malfunction, mechanical printer malfunction and/or printer firmware failure. Basic Troubleshooting Troubleshooting helps you locate the source of errors and fix common problems that can arise during printing.
  • Page 209: Enable The Remote Service Connection

    Enable the Remote Service connection Enable the Remote Service connection Introduction You have to enable the Remote Service connection to enable automatic software updates and to enable Remote Assistance. Procedure 1. On the operator panel click on [Settings] →[Network connection]. Chapter 11 - Troubleshooting...
  • Page 210 Enable the Remote Service connection 2. Use the on-screen keyboard to enter the proxy settings and proxy authentication settings to allow the Arizona printer to access locations outside the company network. Chapter 11 - Troubleshooting...
  • Page 211 Enable the Remote Service connection 3. Click on [Remote Service] and tick the checkbox [Enable connection] to allow the Arizona printer to connect to the Remote Service server. 4. The status should now change to 'Connected'. NOTE If the status remains 'Not connected' do the following. 1.
  • Page 212: Configure Remote Assistance

    Configure remote assistance Configure remote assistance Introduction Enable and configure remote assistance to give the service organization access to your system. The service technician is then able to operate your system and provide assistance remotely. Before you begin Enable the Remote Service Make sure you have enabled the Remote Service connection (see connection on page 209).
  • Page 213: Install Software Updates With Remote Service

    Install software updates with Remote Service Install software updates with Remote Service Introduction You can download and install software updates when they are available for your printer. The back office uses Remote Service communication to release software updates. Before you begin •...
  • Page 214 Install software updates with Remote Service 2. When a new software update package is available click on [Install]. Chapter 11 - Troubleshooting...
  • Page 215: Install Software Updates (Without Remote Service)

    Follow the procedure below when you receive a notification, from your local service representative that a software version is available. Procedure 1. Visit https://graphiplaza.cpp.canon. 2. Go to [Printer Support Customer]. 3. Select your Arizona printer model.
  • Page 216 Install software updates (without Remote Service) 7. Go to http://[Network name]:8080/ to navigate to your Arizona printer, e.g. in the example below the printer address is http://AZ6563:8080/. 8. The printer web page opens. Select [Update software]. 9. On the software upload page select [Browse] and navigate to the unzipped software update package (step 5).
  • Page 217 Install software updates (without Remote Service) 11. On the operator panel click on [Updates]. 12. The new software update package will be available. Click on [Install]. Chapter 11 - Troubleshooting...
  • Page 218: Download An Account Log File

    Download an account log file Download an account log file Introduction For every job that is finished a record is added to the account log file. You can download the file via a web page on your computer and check the properties and counters of your job. •...
  • Page 219: Chapter 12 Regulation Notices

    Chapter 12 Regulation Notices...
  • Page 220 • Equipment complying with EN61000-3-12 Conformity declaration for Radio Equipment Directive; RED (EEA including Switzerland) • Hereby Canon Production Printing declares that the printer is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU (RED). The product is CE- marked to show conformance with applicable legal requirements.
  • Page 221 One or more lamp(s) inside this product contain(s) mercury and must be recycled or disposed of in accordance with local, municipal, state, provincial or federal laws. For lamp recycling and disposal information please call 1-800-OK-Canon for the U.S. and Canada. Mercury (EEA including Switzerland) Mercury containing lamp(s) must be removed and treated separately according Directive 2012/19/EU (Waste Electrical and Electronic Equipment).
  • Page 222 Battery capacity [mAh] Contains Internal Controller Lithium • Caution: Canon Production Printing does not accept any liability for any damage or consequences, if the batteries are removed by persons other than Canon Production Printing service personnel. Battery labelling (Taiwan) Translation: Waste batteries, please recycle.
  • Page 223 Regulation. Batteries and accumulators must not be disposed of as unsorted municipal waste. Users of batteries and accumulators must use the available collection framework for the return, recycling and treatment of batteries and accumulators. If your Canon Production Printing product contains non-removable batteries, the entire product is already covered by the UK Waste Electrical and Electronic Equipment Regulations and should be handed over to an authorized collection site for WEEE.
  • Page 224 WEEE products, please visit or write to us at cipl.ewaste@canon.co.in. Also, this product complies with the "E-Waste (Management) Rules, 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 % by weight and 0.01 % by weight for Cadmium, except for the exemptions set in Schedule II of the Rule.
  • Page 225 - Decision No.4693/QD-BCT correcting Circular 30/2011/TT-BCT. For the statement on Canon Marketing Vietnam website, please see the last paragraph on the "http://www.canon.com.vn/personal/web/company/about/" web page of the following URL: REACH compliance (EEA including Switzerland) •...
  • Page 226 Acoustic noise emission (All countries) • Sound pressure (LpA = 80 dB(A)) is used to characterise the sound level that will be experienced at operator position and is defined as the dynamic variation of the static pressure of air measured in force per unit area. Sound pressure is normally represented in decibels [dB]. Typical values are a sound pressure level of 0 dB, which is the average threshold of human hearing, 60 to 70 dB for normal conversation, 110 dB at an extremely loud music concert and 150 dB for the noise of a jet engine at close range.
  • Page 227 CE Declaration of Conformity (EEA including Switzerland) Chapter 12 - Regulation Notices...
  • Page 228 UKCA Declaration of Conformity (United Kingdom; England, Scotland and Wales) Chapter 12 - Regulation Notices...
  • Page 229: Application Information

    Appendix A Application Information...
  • Page 230: Application Resources On Our Website

    Introduction There are many resources available on our website: Application Hints and Tips, Media Recommendations, Media Profiles, Customer Application Bulletins, and more. To access this "https://graphiplaza.cpp.canon/" information, navigate to: There is useful information about printing on various media. The website also contains useful information about all recommended media and consumables.
  • Page 231: Index

    Index Index power..............87 Nesting..............AC power plug............Network connection settings.........74 Accounting logs............218 Nozzle print............. Batch job nesting..........109 Onscreen Keyboard..........60 Beacon Light Status..........Operator Interface Module Tabs......Carriage Guards............29 Pause/Resume button..........Composite batch job nesting.......109 Periodic Maintenance..........60 Configure remote assistance.......212 Print button ............Coolant Reservoir..........
  • Page 232 Index Vacuum System............96 Version upgrade........... 213,...
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