Call Forwarding; Call Forwarding Chaining; Call Forwarding Cancel; Call Forwarding Key - NEC DSX PRODUCT DESCRIPTION Manual

Call Coverage Keys will intercept the following types of calls:
Key Ring Calls
❥
Ringing Intercom calls
❥
Calls to a UCD Group master number
❥
Calls ringing a Group Ring master number
❥
Transferred calls
❥
Call Coverage Keys will not intercept a call ringing the attendant's Operator Call Key.

Call Forwarding

Call Forwarding ensures that the user's calls are covered when they are away from their work area.
Call Forwarding permits an extension user to redirect their call to another extension. The types of Call For-
warding are:
Call Forwarding when Not Answered
❥
Calls ringing the extension forward when not answered.
Call Forwarding when Busy or Not Answered
❥
Calls ringing the extension forward when not answered, and all calls forward while the extension is busy.
Call Forwarding Immediate
❥
All calls to the extension forward immediately.
You can set up Call Forwarding to reroute all calls or just outside calls. If an extension with forwarding set
for outside calls only receives a screened Transfer, the initial voice-announcement broadcasts at the exten-
sion. When the caller hangs up to complete the transfer, the outside call forwards as programmed.

Call Forwarding Chaining

Extension user's can chain Call Forwards. For example, extension 301 can forward all calls immediately to
304, which in turn can forward all calls immediately to extension 302. Any co-worker calling 301 or 304
goes to 302 instead. If extension 302 is Call Forwarded to voice mail, callers to 301 or 304 go directly to
302's mailbox.

Call Forwarding Cancel

Call Forwarding cancel allows a keyset user to dial a code to simultaneously cancel all Call Forwarding sys-
tem-wide. The extension must have access level 4 or 5.

Call Forwarding Key

A keyset user can have a key on their telephone or DSS Console assigned as a Call Forwarding key.
While the extension is idle, pressing the key puts the extension in the Call Forwarding programming
❥
mode - the same as pressing INTERCOM and dialing *3 .
26 ◆ Features
Call Coverage Key Busy Lamp Indications
On
Slow Flash
Medium Flash
Fast Flash
Busy
Ringing
Covered extension is in DND for outside
calls (option 1).
Covered extension is in DND for Intercom
calls (option 2) or All Calls (option 3).
DSX Product Description