Call Forwarding - NEC SL1000 Features And Specifications Manual

ISSUE 1.0
Description
Call Forwarding permits an extension user to redirect their calls to another extension or an off-premise
number. Call Forwarding ensures that the user's calls are covered when they are away from their work
area. The types of Call Forwarding are:
• Call Forwarding when Busy or Unanswered
Calls to the extension forward when busy or unanswered.
• Call Forwarding Immediate
All calls forward immediately to the destination, and only the destination rings.
• Call Forwarding - Centrex
When using PBX/Centrex trunks, calls to extension perform a Centrex transfer using Immediate,
Busy and No Answer Forwarding.
• Call Forwarding with both Ringing
All calls forward immediately to the destination, and both the destination and the forwarded extension
ring (not for Voice Mail).
• Call Forwarding when Unanswered
Calls forward only if they are unanswered (Ring No Answer).
• Call Forwarding Follow Me
Refer to Call Forwarding with Follow Me on page 1-65
• Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to SL1000 InMail for more information.
Call Forwarding reroutes calls ringing an extension, including calls transferred from another extension.
Call Forwarding can also be split, allowing internal and external calls to forward to different destina-
tions. The extension user can enable Call Forwarding from their telephone. An extension user can also
set the forwarding for another extension by using Call Forward for any Extension to Destination. To
redirect calls while a user is at another telephone, use Call Forwarding with Follow Me. A periodic VRS
announcement can remind users that their calls are forwarded.
Conditions
• Virtual Extensions can be set to Call Forward. Program 15-02-21 must be set to a 1, to allow the Vir-
tual Extension to place outgoing calls.
• If an extension in a call forward chain has Call Forward with Both Ring , calls do not continue routing
to other extensions in the chain.
• If an extension in a call forward chain has Call Forward with Follow Me set, calls do not continue
routing to other extensions in the chain.
• If the extension in a Call Forward-Both Ring set to another extension, it will only continue to forward if
the Both ring location is forwarded (B/NA or NA) to VM and no where else.
• Call Forwards can be chained allowing calls to forward from one extension to the next. Up to 32 ex-
tensions can be linked in a call forward chain.
• Periodic reminder message requires a PZ-VM21 daughter board for Voice Response System (VRS).
• Call Forwarding an extension in a Department Group prevents that extension from receiving Depart-
ment Pilot Calls.
• Ring Groups do not follow Call Forwarding.
• Call Forward Split does not allow for Call Forward with Follow Me.
• If Call Forwarding off premise, a trunk access code must be included in the forwarding number.
• Call Forward with Follow Me allows for a single station to set follow me for multiple stations. When
canceling Call Forward with Follow Me, the use must specify the station to cancel or cancel all.
• The telephone must be in an idle state to enable call forwarding with a Programmable Function Key,
or receiving dial tone to enable call forwarding with a service code.
• Call Forward for any Extension to Destination cannot be set or canceled from a Virtual Extension.
• Call Forwarding/Do Not Disturb Override allows for Overriding a Call Forwarding or DND setting at
another extension.
Features and Specifications Manual

Call Forwarding

for more information.
SL1000
C
1-57