Table 1-43 Error Messages And Causes - NEC SL1000 Features And Specifications Manual

SL1000
Required Component(s)
PZ-VM21
IP4WW-CFVRS-C1
Related Features
Voice Response System (VRS)
Guide to Feature Programming
V
Program
Number
90-02-01
90-02-02
90-02-03
Troubleshooting
The table below shows possible Error messages and Causes:
VMDB is not attached
Mailbox XXX does not exist.
(XXX = mailbox number)
The mailbox is being used by another session
There is no available space in the CF.
The file is being used by another session. Please try
again later.
The selected file has already been deleted.
The file is being used by another session. Please try
again later.
The selected file has already been deleted.
Cannot upload the file since the original file is being
used by another session. Please try again later.
Operation
Changing VRS Messages using User Admin Mode (UA)
Audio files up to 1MB may be uploaded to the SL1000 for VRS messages. All 100 VRS messages can
be uploaded or deleted. The messages can be used on all VRS features: General Message, Auto-
mated Attendant greetings and the 900 Preamble.
In order for uploaded messages to play they must be in the proper format. Audio files not recorded in
the proper format may not playback. The proper format is:
Bit Rate
1-542
Program Name
Programming Password Setup - User Name
Programming Password Setup - Password
Programming Password Setup - User Level

Table 1-43 Error Messages and Causes

Error Message
Voice Response System (VRS) Upload Download Audio
Refer to Programming Manual.
Refer to Programming Manual.
Refer to Programming Manual.
Cause
The PZ-VM21 is not attached.
The mailbox does not exist
When the mailbox is being used by another session, either PC or
telephone.
When there is no available space in the CF.
When the file to be downloaded is being used by another session,
either PC or telephone.
When the file selected for download has already been deleted.
When the file selected for deletion is being used by another session.
When the file selected for deletion has already been deleted.
When the file to be replaced is being used when trying to upload the
replacement.
64kbps
ISSUE 1.0
Default