Clearing Jams; Avoiding Jams; Identifying The Location Of Paper Jams - Dell 2135cn - Multifunction Color Laser Printer Troubleshooting Manual

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Clearing Jams
Avoiding Jams
Identifying the Location of Paper Jams
Clearing Paper Jams From the ADF
Clearing Paper Jams From the Single Sheet Feeder
Clearing Paper Jams From the Tray 1
Clearing Paper Jams From the Fuser
Careful selection of appropriate print media and proper loading allow you to avoid most jams. See
NOTE: Before buying large quantities of any print media, it is recommended to try a sample first.
Avoiding Jams
Use only recommended print media. See
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See "Loading Print Media in the Tray 1"
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Do not overload the print media sources. Ensure that the stack print media height does not exceed the maximum height indicated by the load line
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labels in the tray.
Do not load wrinkled, creased, damp, or curled print media.
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Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at a time through the single sheet
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feeder.
Do not use print media that you have cut or trimmed yourself.
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Do not mix print media sizes, weights, or types in the same print media source.
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Ensure that the recommended print side is face up when you insert the print media. Also, the recommended print side should be face down when using
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the single sheet feeder.
Keep print media stored in an acceptable environment. For more information, see
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Do not remove the feeding tray during a print job.
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Push the tray in firmly after loading.
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Ensure that all cables that connect to the printer are correctly attached.
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Overtightening the guides may cause jams.
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Wipe the retard rollers in the tray or single sheet feeder with a cloth that is slightly dampened with water if jams caused by misfeeding paper occur
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frequently.
Identifying the Location of Paper Jams
The following illustration shows where paper jams may occur along the print media path.
CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.
1 Automatic Document Feeder (ADF)
2 Fuser
"Print Media Guidelines" for more information.
and "Loading the Single Sheet Feeder"
"Print Media Guidelines"
to load print media properly.
"Storing Print Media".
for more information.