Dell 2135cn - Multifunction Color Laser Printer Troubleshooting Manual page 147

The Ghost Configuration Chart is printed.
Is the type of the problem identified?
Replace the PHD unit if you have a spare unit.
1. Replace the PHD unit. See
"Installing the PHD Unit".
2. After you replace the PHD unit, click Chart Print on the Diagnosis tab.
2a
3. Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
Is the problem resolved?
If using non-recommended print media, use the print media recommended for the
printer.
2b
Is the problem resolved?
Adjust the transfer bias.
1. On the operator panel, select SETUP ® Admin Menu ® Maintenance ® Adjust BTR.
2. Adjust the setting for the type of print media being used.
3. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
3
4. Click the Ghost Configuration Chart button.
The Ghost Configuration Chart is printed.
Is the problem resolved?
Light fatigue
Action
Check the light fatigue pattern using the Pitch Configuration Chart.
1. Launch the Tool Box, and click Chart Print on the Diagnosis tab.
2. Click the Pitch Configuration Chart button.
1
The Pitch Configuration Chart is printed.
Does the pattern on the output match with that on the Pitch Configuration Chart?
Execute the PHD Refresh Mode.
1. Launch the Tool Box, and click Refresh Mode on the Diagnosis tab.
2. After you start the PHD Refresh Mode, click Chart Print on the Diagnosis tab.
3. Click the 4 Colors Configuration Chart button.
2
The 4 Colors Configuration Chart is printed.
Is the problem resolved?
Replace the PHD unit if you have a spare unit. See
PHD Unit".
3
Is the problem resolved?
Fog
"Replacing the Print Head Device (PHD) Unit"
"Replacing the Print Head Device (PHD) Unit"
Negative ghost - 2b
and
The task is complete.
Go to action 3.
The task is complete.
and "Installing the
Contact Dell.
Go to action
2a.
Contact Dell.
Yes No
Go to action 2. Contact Dell.
The task is Go to action
complete. 3.
The task is
Contact Dell.
complete.