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TeamPos 3000 XL and XL
8.2
System will not boot up
(The system fails to start up even though the power is turned on)
No
Check item
Is data displayed on the monitor
during Power On Self Test (POST)?
1
Is there an error message displayed on
2
the monitor?
Does the system get through the
3
POST without hanging up?
Replace Memory – Does system get
4
through POST?
Replace CPU chip – Does system get
5
through POST?
Replace motherboard – Does system
6
get through POST?
Can BIOS be accessed by hitting F2
7
during POST?
Has the system (O/S)been installed?
8
Can the system boot up in "Safe
9
Mode" by hitting F8 during POST?
Are the HDD cable/s or the CD-ROM
10
cable connected?
Can the system boot up from a
bootable USB key or bootable CD by
11
changing the BIOS to boot from that
device first?
Can the system be started after
12
replacing the motherboard?
Can the system be started after
13
replacing the HDD and reloading the
O/S?
Can the system be started after
14
replacing the power supply and
backplane assembly?
Caution: Before replacing any boards, unplug the power cable and make
D900000145
2
Judgment
sure the motherboard standby power LED light is out.
Issue 3
Action
Y
Go to No. 2., or go to LCD
troubleshooting section if display goes
blank after POST.
N
Go to LCD troubleshooting section if
no display.
Y
See the POST message & act
accordingly.
N
Go to No.3.
Y
Go to No. 7.
N
Go to No. 4.
Y
End.
N
Go to No. 5.
Y
End.
N
Go to No. 6.
Y
End.
N
Go to No. 13.
Y
Load BIOS Defaults/Save & Exit/Go
to #8.
N
Go to No. 12.
Y
Go to No.9.
N
Install O/S and reboot.
Y
O/S or driver reload is probably
required.
N
Go to No. 10.
Y
Go to No.11.
N
Connect the cable/s.
Y
Reload O/S and reboot – If unable to
load O/S go to No. 13.
N
Go to No. 12.
Y
End.
N
Go to No.13.
Y
End.
N
Go to No.14.
Y
End.
N
Change the controller.
Troubleshooting
8-2
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