Troubleshooting; Problems With Nec Expressbuilder - NEC N8800-155F User Manual

6-2 Troubleshooting

TROUBLESHOOTING
This section describes what you should do when a trouble occurs in the product.

Problems with NEC EXPRESSBUILDER

When the NEC Express5800/ft series is not booted from the NEC EXPRESSBUILDER DVD, check
the following:
Did you set the NEC EXPRESSBUILDER DVD during POST and restart the server?
→ If you do not set the NEC EXPRESSBUILDER DVD during POST and restart the server,
an error message will appear or the OS will boot.
Is BIOS configuration correct?
→ The boot device order may be specified with the BIOS setup utility of the server. Use the
BIOS setup utility to change the boot device order to boot the system from the optical disk
drive first.
<Menu to check: [Boot]>
Is the connected Flash FDD or inserted floppy disk formatted?
→ Make sure that the Windows recognizes that the connected Flash FDD or inserted floppy
disk is formatted. If not, format it.
If [Os installation] is selected at Boot Selection screen, following message is displayed.
After this message appears, check the error and take the appropriate corrective action
according to the message listed in the table below.
Message
This EXPRESSBUILDER version was not
designed for this computer.
Insert the correct version and click [OK].
(When you click [OK], the computer
reboots.)
EXPRESSBUILDER could not get the
hardware parameters written in this
motherboard.
This version is not designed for this
computer or the motherboard may be
broken. (When you click [OK], the
computer reboots
The hardware parameters written in this
motherboard are incorrect.
This version is not designed for this
computer or the motherboard may be
broken.
An error message will also be displayed when an error was detected during system diagnosis. Take a
note or print the error message displayed, and contact your sales agent.
This NEC EXPRESSBUILDER version is not
designed for this server.
Execute the NEC EXPRESSBUILDER on the
compliant server.
This message is displayed when NEC
EXPRESSBUILDER cannot find system-specific
information due to the replacement of a motherboard,
and so on.
Cause