Table of Contents
Advertisement
Chapter 1 Maintenance
5.
Troubleshooting
If this system does not operate as intended, check it according to the contents of the following checklist before
sending it for repair. If an item in the checklist corresponds with a problem you are experiencing, follow the
subsequent check and processing instructions.
If the system still does not operate normally, write down the messages displayed on the screen and then contact
your sales representative.
5.1
Problem of Powering On
[?]
Fail to power on the server
Is the server properly supplied with power?
→ Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for the
server.
→ Use the power cord that comes with the server. Additionally, check the power cord for broken shield or
bent plugs.
→ Make sure the power breaker for the connected power outlet is on.
→ If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer to the
manual that comes with the UPS for details.
Power supply to the server may be linked with UPS using the BIOS Setup utility.
Did you press the POWER switch after the STATUS LED turned off?
→ When the power cord is connected, the initialization of EXPRESSSCOPE Engine 3 (BMC) starts. During
initialization, the STATUS LED lights green and amber simultaneously. After the STATUS LED turns off,
press the POWER switch on the front of the server to power on the server (the POWER LED lights
green).
Is Standby Power Save set to Enabled in BIOS settings?
→ When Standby Power Save is Enabled, remote power on is not allowed, and you can only power on the
server by using the POWER switch. If the AC Link setting is changed from this state, press POWER
Switch twice to start up the server.
[?]
The screen is not displayed
→ Wait until the NEC logo appears.
[?]
The screen is sometimes changed to the black screen during POST process
Are the BIOS settings of option ROM scan for plural on-board LANs specified to Enabled?
→ Ignore the black screen and wait until POST ends.
28
Express5800/R120g-2E, T120g Maintenance Guide
5. Troubleshooting
Advertisement
Table of Contents
