NEC Express5800/R120g Maintenance Manual page 30

Chapter 1 Maintenance
Action: Check if DVD has stains or cracks.
Is a message such as the following displayed?
→ Check the error and take the appropriate action according to the table below.
EXPRESSBUILDER does not support this computer.
Insert EXPRESSBUILDER disc for the computer and click OK to
restart the computer.
Failed to get the hardware parameters on the motherboard.
Check if EXPRESSBUILDER is for this computer or if the
motherboard has failed.
Failed to find a file.
Failed to open a file.
Failed to get the parameters of a file.
Failed to write a file.
Failed to copy a file.
An undefined error occurred.
[?] While running EXPRESSBUILDER, the server reboots after a certain time has elapsed
Is Boot Monitoring enabled?

→ Boot Monitoring option of BIOS SETUP must be disabled while running EXPRESSBUILDER.
[?] Unable to start EXPRESSBUILDER DVD
Are BIOS settings correct?

→ Check Boot of BIOS Setup Utility, and then change the boot order of CD/DVD drive to the first.
Is the DVD media damaged?

→ Prepare a new DVD-R media, re-create an EXPRESSBUILDER DVD, and try again.
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Message
Express5800/R120g-2E, T120g Maintenance Guide
5. Troubleshooting
Action
Update Internal Flash Memory by using
EXPRESSBUILDER DVD that
supports this server.
Contact your sales representative.
Update Internal Flash Memory by using
EXPRESSBUILDER DVD that
supports this server.
Contact your sales representative.