NEC Express5800/R120g Maintenance Manual page 32

Express server
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Chapter 1 Maintenance
[?]
Unable to install Windows
Did you check the precautions for installation?
→ For installing OS, see "Installation Guide (Windows)".
[?]
A product key is not requested
Did you use the backup DVD-ROM?
→ You do not need to type the product key when installing Windows with the backup DVD-ROM.
[?]
The following devices are indicated as faulty devices in a Windows Server 2012 R2 / Windows Server 2012
Server Core installation environment
SM Bus Controller
Base System Device
System Interrupt Controller
Performance Counters
PCI Device
→ There is no operational problem.
[?]
The keyboard or mouse does not work
→ When the keyboard or mouse is connected to the USB 3.0 port, this error occurs. Connect them to the
USB 2.0 port. See Chapter 1 (4. Names and Functions of Parts in User's Guide.
[?]
The following message appears when installing OS, and cannot proceed
→ The USB optical disk drive is connected to USB 3.0 port. Connect an optical disk drive to USB 2.0 port.
See Chapter 1 (4. Names and Functions of Parts) in User's Guide.
[?]
Unable to access the partition which was previously created after reinstalling while several disks are
connected
→ For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2497048/ja
[?]
When Windows Server 2008 R2 is installed while several disks are connected, the system partition and
the boot partition (100 MB) are created in another disk
→ For details, refer to the Microsoft website below:
http://support.microsoft.com/kb/2530901/ja
32
(Japanese only)
(Japanese only)
Express5800/R120g-2E, T120g Maintenance Guide
5. Troubleshooting

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