Reload Paper - Epson Stylus Pro 4000 Field Repair Manual

Stylus Pro 4000 Field Repair Guide
Note: The Reload Paper error indicates that the Printer recognizes paper in the Printer, but can not
sense it's size or location properly.
The reload paper error can be generated if the paper is loaded beyond the alignment marks (paper loading alignment
marks).
The reload paper error can be generated if the paper width is a non-standard size. Always measure the paper and
verify that it is the correct size. A 1/4" variance can generate the error.
The reload paper error can be generated if the paper is skewed.
A reload paper error can be generated if the user is trying to print borderless on an unsupported media size (width).
Supported sizes: (8 , 8.3, 10, 12, 13, 14, 16, 17)
1. Verify that the Multi Sensor is working, and adjust it.
The Multi Sensor measures the width, detects the leading edge, and measures the skew of the media.
1.1 Test the Multi Sensor using the
1.1.1 Test the
1.1.2 Test the
1.2 Adjust the Multi Sensor by performing the
2. Perform the T&B&S [Roll Paper]
3. Test the Carriage Encoder and Encoder Strip.
The Carriage Encoder is used in conjunction with the Multi Sensor to measure the width of the media.
3.1 Test the Carriage Encoder and Encoder Strip using the

Reload Paper

Reload Paper
Maintenance Mode 2: Self Testing: Test: Sensor
EdgeAD
Edge2AD
and/or
Printer Component,
Multi Sensor Level
T&B&S [Cut Sheet]
Maintenance Mode 2: Self Testing: Test:
Software Item, LCD Display, Printer Button
menu
adjustment.
adjustment.
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