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Error Message
Unsupported security
information
(Authentication
method/Encryption
method). Confirm
supported security
mode and try again.
Unusable Device
USB Access Error
USB Hub Not Supported
USB Write-protected
Workflow not found
Wrong Network Key
Wrong Password
Related Information
•
Troubleshooting
•
Secure Function Lock 3.0
•
Clean the Scanner and Rollers
•
Replace the Pick Up Roller
•
Replace the Separation Pad
•
Set up a Scan to Network Profile
•
Upload Scanned Data to an FTP Server
•
Upload Scanned Data to a Mapped Network Drive (CIFS) Server
•
Set up a Scan to FTP Profile
•
Set up a Scan to SFTP Profile
•
Set or Change the Setting Lock Password
•
Document Jam
•
Load Documents
•
Card Jam
•
Clean the Sensors
Cause
The security settings are incorrect.
An unusable device is inserted in the USB
port.
The USB flash drive was removed while it
was being accessed.
A USB flash drive with a hub is inserted in
the USB port.
The inserted USB flash drive is write-
protected.
•
Workflow was not created.
•
Workflow was deleted.
•
Workflow was not configured correctly.
The Network Key is incorrect.
The password entered in Setting Lock
was incorrect.
Action
Confirm the security settings and try
again.
Remove the device. Turn the machine off
and on by unplugging the machine from
the AC power outlet, and then plugging
the machine in again.
Insert the USB flash drive.
Remove the unsupported device from the
USB port.
Remove the write-protected USB flash
drive, press Close, and then do one of
the following:
•
Turn off the USB flash drive's write-
protection, and then try again.
•
Use a USB flash drive that is not write-
protected.
Make sure that Workflow is created and
configured correctly in Brother
iPrint&Scan (for Windows
See Related Information:Configure Scan
to Workflow Settings Using Brother
iPrint&Scan.
Confirm the Network Key and try again.
Enter the correct password. If you forgot
it, you must reset it.
See Related Information: Set or Change
the Setting Lock Password.
®
and Mac).
142
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