Brother ADS-1250W Online User's Manual page 157

Difficulties
The document was not
fed.
The document is
jammed.
The scan quality is poor. Paper dust has accumulated on the
Cause
Paper dust has accumulated on the
surface of the Pick Up Roller or
Separation Pad.
Too many documents are loaded in
the ADF at a time.
There are foreign objects in the ADF.
Your media is too thin or too thick.
Remote Setup is in process.
Paper ejection has paused.
Plastic Card Mode is selected in the
Feed Selector.
A plastic card is inserted in the Card
Slot.
The document was curled.
The Pick Up Roller cover film is
folded or removed.
The Separation Pad is not set
correctly or the rubber part of the
Separation Pad is folded.
The leading edges of the document
are aligned straight.
Paper dust has accumulated on the
surface of the Pick Up Roller or
Separation Pad.
There are foreign objects in the ADF.
Your document is not acceptable for
the machine.
The document was curled.
The Separation Pad is not set
correctly or the rubber part of the
Separation Pad is folded.
The paper dust has accumulated on
the sensors.
The Pick Up Roller cover film is
folded or removed.
The leading edges of the document
are aligned straight.
surface of the Pick Up Roller or
Separation Pad.
Paper dust has accumulated on the
surface of the glass strips inside the
machine.
The scanner resolution is too low.
Suggestions
Clean the Separation Pad and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
Make sure you do not exceed the ADF's capacity.
See Related Information: Acceptable Documents.
Remove any foreign objects or ripped paper from
the ADF.
Make sure your media is acceptable for the
machine.
See Related Information: Acceptable Documents.
Cancel Remote Setup.
Remove any paper from the ADF.
Slide the Feed Selector to the ADF Mode side.
Remove the plastic card.
Straighten the curled document and scan again.
Contact your Brother dealer or Brother Customer
Service to replace the Pick Up Roller Cover.
Make sure the Separation Pad is set correctly.
Fan the paper and position the pages so that the
leading edges are aligned at a slight angle in the
feed direction.
Clean the Separation Pad and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
Remove any foreign objects or ripped paper from
the ADF.
Make sure your document is acceptable for the
machine. See Related Information: Acceptable
Documents.
Straighten the curled document and scan again.
Make sure the Separation Pad is set correctly.
Clean the sensors.
Contact your Brother dealer or Brother Customer
Service to replace the Pick Up Roller Cover.
Fan the paper and position the pages so that the
leading edges are aligned at a slight angle in the
feed direction.
Clean the Separation Pad and Pick Up Roller. See
Related Information: Clean the Scanner and
Rollers.
Clean the glass strips inside the machine.
See Related Information: Clean the Scanner and
Rollers.
Increase the scanner resolution.
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