Brother ADS-1250W Online User's Manual page 158

Difficulties
Bleedthrough is seen in
the scanned data.
Colors in the scanned
data are dark.
A page that is not a
blank page is skipped.
Cannot scan a long
document.
A multifeed occurs.
Cannot scan.
(ADS-1700W)
Cannot scan to a
computer from the
machine.
Auto Start Scan
does not start.
(ADS-1700W)
Cause
The settings are not appropriate for
the type of document being scanned.
The settings are not appropriate for
the type of document being scanned.
• The document is too faint.
• Skip Blank Page is set to On.
Long Paper is not selected for the
document size.
The document is not loaded correctly. Load your document correctly, and then try again.
The leading edges of the document
are aligned straight.
The document was curled.
The Separation Pad is not set
correctly or the rubber part of the
Separation Pad is folded.
The Pick Up Roller cover film is
folded or removed.
Secure Function Lock is on.
The Pull Scan option in the Scan
from PC dialog box in Web Based
Management is disabled.
• Scanning application (for example,
Brother iPrint&Scan) is not
installed on the computer.
• The settings are not configured
within the scanning application (for
example, Brother iPrint&Scan).
• (ADS-1250W) The Scan to PC
settings were not configured in
Remote Setup.
The settings for Auto Start Scan
(Shortcut 21) are incorrect.
Suggestions
Select the Remove Bleed-through / Pattern /
Remove Background Color check box.
Do one of the following:
• Select the Remove Bleed-through / Pattern /
Remove Background Color check box, and then
scan from your computer.
• Increase the Brightness, and then scan from
your computer.
• Increase the Contrast, and then scan from your
computer.
• Change the Scan Type to Gray or Color, and
then scan from your computer.
Set Skip Blank Page to Off.
Alternatively, reduce the Skip Blank Page
sensitivity.
Select Long Paper for the document size. If you
cannot select Long Paper, when scanning from the
machine's Control Panel, set Skip Blank Page to
Off, set 2-sided Scan to Off and set Scan Type to
an option other than Auto. Then, you can select
Long Paper for the document size.
Fan the paper and position the pages so that the
leading edges are aligned at a slight angle in the
feed direction.
Straighten the curled document and scan again.
Make sure the Separation Pad is set correctly.
Contact your Brother dealer or Brother Customer
Service to replace the Pick Up Roller Cover.
Contact your administrator to check your Secure
Function Lock settings.
See Related Information: Secure Function Lock
3.0.
Enable the Pull Scan option.
• Install a scanning application (for example,
Brother iPrint&Scan).
• Configure the settings using a scanning
application (for example, Brother iPrint&Scan).
• (ADS-1250W) Configure the Scan to PC
settings in Remote Setup.
Confirm the settings for Auto Start Scan
(Shortcut 21).
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