Hitachi AMS 2000 Series Service Manual page 163

Table 6-1: Problems and Solutions (Continued)
Symptom Possible Cause
Is the Search Array being
performed across the IPv6
routers?
Host cannot Communication failure with
access storage host or management
console.
Hitachi AMS 2000 Family Storage System Service Guide
The Auto Search Array of IPv6 uses link-local scope
multicast. The IPv6 router is unable to transfer this
multicast to other local link, so the IPv6 router is
unable to search array across the IPv6 router. In case
of between different local links, register the array by
the static address search.
1. If you are using Fibre Channel, verify that the port
activity LED on the used Fibre Channel data ports
is ON or flashing.
2. Check that all Fibre Channel cables are connected
securely at both ends.
3. If you are using iSCSI, ping the array from the
host. If the ping fails, verify that the host is
communicating with the array at the appropriate
IP address.
4. Check whether other devices (routers, switches,
etc.) in your network) are the cause of the
problem.
5. If these steps do not fix the problem, contact
Technical Support. See
of this manual.
Troubleshooting
Action
Getting help in the Preface
6–5