Recovering From Failures - Hitachi AMS 2000 Series Service Manual

Recovering from failures

An array failure may have occurred if one or more of the following occurs:
• The AMS 2100/2300 array sends an email alerting you to a failure.
• The Alarm or Warning LED on the front panel goes ON.
• The Ready LED on the front panel is OFF.
• You experience performance deterioration with the AMS 2100/2300
array.
• A LUN cannot be recognized.
• A host cannot see a Fibre channel data port on the AMS 2100/2300
array.
If one or more of these actions occurs, perform the following steps to
recover form the failure:
1. Log in to Navigator 2 Enter the following URL in the address field in the
web browser:
http://<IP address of management console PC>:23015/
StorageNavigatorModular/Login
2. The Array List window is displayed.
NOTE: If Navigator 2 does not start, a communication failure with the
Navigator 2 server may have occurred or the Navigator 2 server may not
be started normally. See "Navigator 2 does not start" in
and Solutions, on page 6-2
page 6-8.
3. In the Arrays area, check the status and serial number of the array
where the failure occurred (see
6–10
and
Figure 6-3: Locating the Array Name and Serial Number
Troubleshooting
Hitachi AMS 2000 Family Storage System Service Guide
Figure 6-1:LED Failure Indications, on
Figure 6-3 on page
Table 6-1:Problems
6-10).