Panasonic ISE SMART CONNECT KNX Product Manual page 57

Problem
Volume is changed, but you
still can't hear anything
Table 40: Sound, volume
Problem
TV device not contactable
TV device not contactable
ISE SMART CONNECT KNX Panasonic
© 2019 ise Individuelle Software und Elektronik GmbH
Troubleshooting
Cause: You are using communication object 27 | 127 | 227 | 327
►
See Stepwise volume up/down, p. 52.
If the sound is switched off (muted), increasing the volume will ini-
tially turn the sound on.
Solution: Increase the volume further.
Troubleshooting
Error code: TvComm
Cause:
• The TV device is not connected to the network.
• The wrong IP address has been entered in the ETS.
• The TV device is in standby mode.
Solution:
• Check the network connection between the TV device and ISE
SMART CONNECT KNX Panasonic.
• If you have entered an IP address in the ETS, check that it is cor-
rect.
• If you have entered a host name in the ETS, check that it
matches the host name of the connected router.
• Switch the TV on using the remote control.
• Configure the following settings under <<Menu/Network/TV
remote settings>>:
– TV Remote = on
– Networked Standby = on
Error code: TvIpConfig
Cause: IP address or host name is not configured.
Solution: Configure the IP address or host name for the TV device
in the ETS <<Panasonic TV device <n> >>
<<Host name>>,
►
Add Panasonic TV devices, p. 41.
If you have entered the wrong IP address, the error code TvComm
will be displayed instead of TvIPConfig.
Troubleshooting
→ <<IP address>> or
1-000C-000
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