Panasonic KX-TDA30 Features Manual page 4

Hybrid ip-pbx
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Virtual Private Network (VPN)
VPN is a service provided by the telephone company. It uses an existing public line as if it were a private
line. (→ 1.29.2 Virtual Private Network (VPN))
QSIG Network
QSIG is a protocol based on ISDN (Q.931) and offers enhanced PBX features in a private network of
two or more connected PBXs. (→ 1.29.3 QSIG Network)
Voice over Internet Protocol (VoIP) Network
The PBX can connect to another PBX via a private IP network. In this case, voice signals are converted
into IP packets and sent through this network. (→ 1.29.4 Voice over Internet Protocol (VoIP) Network)
Built-in Small Call Centre Features
An incoming call distribution group (→ 1.2.2 Incoming Call Distribution Group Features) can be used as a
small call centre with the following features:
Queuing Feature
When a preprogrammed number of extensions in an incoming call distribution group are busy,
additional incoming calls can wait in a queue. While calls are waiting in the queue, the calls are handled
by the Queuing Time Table, which can be assigned for each time mode (day/lunch/break/night). (→
1.2.2.3 Queuing Feature)
Log-in/Log-out
Incoming call distribution group members can join (Log-in) or leave (Log-out) the groups manually.
While logged-in, a member extension can have a preprogrammed time period automatically for refusing
calls after completing the last call (Wrap-up). (→ 1.2.2.6 Log-in/Log-out)
VIP Call
It is possible to assign a priority to incoming call distribution groups. If an extension belongs to multiple
groups and the extension becomes idle, queuing calls in the groups will be distributed to the extension
in priority order. (→ 1.2.2.4 VIP Call)
Computer Telephony Integration (CTI) Features
Connecting a personal computer (PC) to a DPT, or connecting a Server PC to this PBX, allows functions of
the PC, PBX and extension to be integrated so that, for example, detailed caller information can be taken
from a database and displayed on the PC as a call arrives, or the PC can dial numbers for the extension
automatically. (→ 1.31.1 Computer Telephony Integration (CTI))
Voice Mail Features
This PBX supports Voice Processing Systems (VPS) with DTMF Integration as well as DPT (Digital)
Integration. (→ 1.23 Voice Mail Features)
Parallelled Telephone Features
By connecting telephones in parallel, you can increase the number of telephones connected to the PBX
without adding additional extension cards. (→ 1.10.9 Parallelled Telephone)
Parallel Mode
An SLT can be connected to an APT or DPT that is connected to a Super Hybrid port of the PBX. The
SLT shares the same extension number with the APT or DPT.
EXtra Device Port (XDP) Mode
An SLT can be connected to a DPT that is connected to a Super Hybrid port of the PBX. Unlike parallel
mode, XDP mode allows each telephone to act as an independent extension with its own extension
number.
Digital XDP
4
Feature Guide

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