NEC DS1000 Quick Setup Manual page 18

Section 1: Start-up Programming
Method I: Trunk Overflow to Voice Mail
With Method I, an outside call will ring a keyset for 15 seconds and then divert to Voice Mail. You set up
Method I on a trunk-by-trunk basis. Method I is a trunk-based overflow method. You can use Method I in
combination with Method II.
To set up trunk overflow to Voice Mail:
1. Enter the programming mode. You see:
USER: nnn
ENTER PROGRAM?
2. Enter 1003 + HOLD . You see:
1003:TRUNK OPTION
TRUNK PORT?n
3. Enter the number of the trunk you want to program (e.g., 1) + HOLD . You see:
1003:TRUNK PORT?:n
PICK-UP GROUP?n
4. Press Vol Up until you see:
1003:TRUNK PORT?:n
DAY OVERFLOW?nn
5. Dial 9 (for yes) and press Vol Up . You see:
1003:TRUNK PORT?:n
DAY OVRFLW DEST?nnn
6. Enter the Voice Mail master number (e.g., 700) + HOLD.
7. Press CONF to go back to step 3 and enter another trunk.
Press CONF twice to exit program 1003.
Method II: Terminal Hunting to Voice Mail
If an outside call rings an extension and the extension is not answered, is busy, or is in Do Not Disturb, Voice
Mail can pick up the call. To do this, you set up Terminal Extension Hunting to Voice Mail at each extension.
In the default system, this method is primarily used for transferred calls. If an outside call is transferred to an
extension that is unanswered, busy, or in DND, the call will automatically go to the called user's mailbox.
You set up Method II on an extension-by-extension basis. Method II is an extension-based overflow method.
You can use this method in combination with Method I.
To set up Terminal Hunting to Voice Mail:
1. Enter the programming mode. You see:
USER: nnn
ENTER PROGRAM?
2. Enter 1807 + HOLD . You see:
1807:EXT OPT PART II
STATION#?nnn
3. Enter the number of the extension you want to set up for Terminal Hunting to Voice Mail + HOLD .
You see:
1807:STA:nnn
STA VOICE CALL?nnn
4. Press VOL Up until you see:
1807:STA:nnn
HUNT TYPE?nnnn
1-14 Section 1: Start-up Programming
If you don't want to use Voice Mail, the overflow destination can be another extension or the
system attendant (e.g., 300).
OR
The length of time a call rings before diverting to Voice Mail is set by the Trunk Revert interval in
program 0401. Refer to the Software Manual on your System Document CD for more on this timer.
DS1000/2000 Quick Setup Guide