Trouble-Shooting - Silvercrest SSMS 1350 B2 Operating Instructions Manual

20. Trouble-shooting

If your device fails to function as required, please try this checklist first. Perhaps there is only
a minor problem, and you can solve it yourself.
DANGER! Risk of electric shock!
 Do not attempt to repair the device yourself under any circumstances.
Fault
No function
Flashing LED displays, but no
function
Poor quality espresso
The espresso is too cold.
Espresso only drips out of the
portafilter 16 or also flows
over the edge of the portafilter.
Espresso flows out of the portafil-
ter 16 too quickly and is too thin.
All LED rings 17, 18, 19 are
permanently lit. No espresso
preparation possible.
The portafilter 16 cannot be
completely turned to
Unusual pump sounds
No water or steam comes out
of the steam nozzle 10.
• Has the device been connected to the power supply?
• Check the connection.
For information on the LEDs, refer to the chapter "LED ring
displays" on page 68.
You will find tips on preparing espresso in the chapter
"Tips for the perfect espresso" on page 75.
• Cup not preheated?
• Adjust the temperature of the coffee in the settings
(see "Espresso temperature" on page 79).
• Espresso powder ground too fine? Too much espresso
powder? Too firmly tamped?
• Espresso powder on the edge of the filter 1/2?
• Check the hole on the underside of the filter 1/2 for
blockages.
• Does the machine / brewing head 14 need to be des-
caled?
• Espresso powder ground too coarsely? Not enough es-
presso powder? Not tight enough or unevenly com-
pressed?
• The device needs to be descaled.
• Too much espresso powder?
• Espresso powder on the edge of the filter 1/2?
.
• Is the water tank 6 empty?
• Is the water tank 6 inserted incorrectly?
• Is the water tank 6 empty?
• Is the steam nozzle 10 clogged?
• Does the machine / steam nozzle 10 need to be des-
caled?
Possible causes / Action
85
GB