GE Dash Port 2 Service Manual page 66

Problem
No AC power to the monitor and the
following condition applies:
The monitor and the docking station's
AC power indicator is NOT
illuminated.
5-8
Troubleshooting: Troubleshooting Procedures
Problems and Solutions Table
Cause
The docking station is not connected to an
electrical power outlet.
The electrical power outlet does not have
power.
The electrical power cable wires are loose.
The room's fuses are blown.
The room's circuit breaker has been
tripped.
The electrical power cable to the docking
station is defective.
The docking station may be defective.
Dash Port 2 Docking Station
2000966-138
Solution
Connect the docking station to an electrical
power outlet.
1. Verify the electrical power outlet is
functioning by connecting a known good
device to the outlet.
2. If the known good device does not work,
then plug the docking station into a
known good electrical power outlet.
1. Verify that the line, neutral, and ground
wires are firmly connected to the plug
and are not short-circuited.
2. Replace the power cable if necessary.
Contact facility maintenance department to
identify and repair the problem.
Contact facility maintenance department to
identify and repair the problem.
1. Verify the electrical power cable is
defective by connecting a known good
electrical power cable to the docking
station.
2. If the docking station's AC power
indicator is now illuminated, replace the
defective power cable.
1. Verify the docking station is defective by
connecting a known good docking
station.
2. If the docking station's AC power
indicator is now illuminated, complete
the following steps for the defective
docking station.
a. Verify there is AC power at the J2
PCB connection.
b. If AC power is present at the J2 PCB
connection, then the docking station's
PCB must be replaced. See,
the Connector Assembly FRU or PCB
FRU" on page 6-19.
c. If AC power is NOT present at the J2
PCB connection, verify the J2
connector is securely seated. If it is
securely seated, then "Replace the
Connector Assembly FRU or PCB
FRU" on page 6-19.
"Replace
Revision A