Feeding Or Ejecting Troubles - Epson Stylus Pro 11880 User Manual

User's Guide

Feeding or ejecting troubles

Cause
Unable to feed or eject
paper.
What to do
Is the paper loaded in the right position?
Refer to the following for the correct position to load the paper.
See "Paper Handling" on page 28.
If the paper is loaded correctly, check the condition of the paper that you
are using.
Is the paper loaded vertically?
Single sheets should always be loaded vertically. If they are loaded
horizontally, the paper is not recognized and an error occurs.
See "Paper" on page 177.
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always use new paper.
Is the paper damp?
Do not use paper that is damp. Also, Epson special media should be left in
the bag until you intend to use it. If it is left out for a long time the paper curls
up and gets damp so that it does not feed properly.
Is the paper wavy or slack?
Single sheet paper becomes wavy or slack due to changes in temperature
or humidity which may result in the printer being unable to recognize the
paper size correctly. In this case, flatten the paper before loading it in the
printer.
Is the paper too thick or too thin?
Check that the paper is a specification that can be used with this printer.
For information about the paper types and appropriate settings for printing
on paper from other manufacturers or when using a raster image processor
(RIP), please refer to the handling instructions for the paper, or contact the
retailer of the paper or the manufacturer of the RIP.
Are you using the printer at normal room temperature?
Epson special media should be used at normal room temperature
(temperature:15 to 25°C, humidity: 40 to 60%).
Is the paper jammed in the printer?
Open the front cover of the printer and check that there are no paper jams
or foreign objects in the printer. If there is a paper jam, remove the paper
while referring to the following.
See "Feeding or ejecting troubles" on page 164.
Is the tension of the roll paper spindle correct?
Some types of paper require the spindle to be switched to high tension to
prevent wrinkles in the paper during printing. Set the tension appropriately
for the paper.
If wrinkles appears while using plain roll paper, set the tension to high
tension. You can reduce wrinkles on the paper when using high tension.
See "Using Roll Paper" on page 29.
Problem Solver 164