Information To Collect; Accessing Updates; Remote Support - HP ProLiant ML30 Gen10 Plus Maintenance And Service Manual

https://www.hpe.com/info/assistance https://www.hpe.com/info/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc

Information to collect

Information to collect
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components

Accessing updates

Accessing updates
Some software products provide a mechanism for accessing software updates through the product interface. Review your product
documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads
My HPE Software Center
https://www.hpe.com/software/hpesoftwarecenter https://www.hpe.com/software/hpesoftwarecenter
To subscribe to eNewsletters and alerts:
https://www.hpe.com/support/e-updates https://www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard
Enterprise Support Center More Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT: IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise
Support Center. You must have an HPE Passport set up with relevant entitlements.

Remote support

Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast
HPE ProLiant ML30 Gen10 Plus Server Maintenance and Service Guide 164