HP 1200 series Basic Manual page 50

HP Fax 1200 Series
Message
Press Enter to align cartridges. If you have installed new print cartridges or removed
Receive failed
Reload document, and then
restart job.
Remove and check [black or
color] cartridge.
Use this table to help you interpret the different codes that appear in the Results column
on the Log. If you encounter the same error repeatedly, try turning off Error Correction
Mode (ECM). The table shows the codes specific to ECM. For more information on ECM,
see "Use Error Correction Mode (ECM)."
Error Code
21-23
24
25
26
44
What You Should Do
and reinserted a cartridge, you must align them to
ensure excellent print quality. After you insert a
cartridge, press ENTER.
The HP Fax could not receive a fax.
Your unit cannot load the original from the ADF.
Remove the original, make sure it does not have any
staples, paper clips, or bent edges, and make sure that
it is of a recommended paper type. Reload the original
in the ADF, and then restart the job.
• Is the print cartridge installed correctly? One or
both of the print cartridges is not installed or is
installed incorrectly. Remove and reinsert the
cartridges, making sure to snap them into their
holders.
• Did you remove the protective tape from the print
cartridge? Gently remove both the green pull tab
and blue tape covering the nozzles on the print
cartridge.
• If you continue to receive this message, try cleaning
the contacts. (For more information, see "Clean the
print-cartridge contacts.") If the message continues
to appear even after you clean the contacts, the
print cartridge is probably defective. If it is a new
cartridge, return it in the original packaging to the
store where it was purchased. Replace the print
cartridge. Do not use the defective cartridge.
Error Definition
A communication error occurred. Try again.
Bad pin. Try again.
No credit.
Bad account number.
Chapter 7—Troubleshoot your unit