Chapter 7
This chapter explains troubleshooting when errors occur.
If something unusual occurs during operation (such as the instances listed below), refer to
Check List"
maintenance engineer according to
•
When the ETERNUS DX Disk storage system is turned off
•
When the ETERNUS DX Disk storage system refuses to turn on
•
When the READY LED is not on
•
When the FAULT LED is on
•
When the FAULT LED blinks
•
When the ETERNUS DX Disk storage system cannot be connected via a network service
•
When the license key cannot be registered
•
When I/O access is slow
•
When the server does not recognize the volumes
7.1
Check List
■
When the ETERNUS DX Disk storage system is turned off
Check the following points. If none of these resolve the problem, leave the ETERNUS DX Disk
storage system alone and contact your maintenance engineer.
•
Is the ETERNUS DX Disk storage system's power cord disconnected?
•
Is PSU switch of the power supply unit turned to OFF (O)?
•
Is the main line switch of the power distribution unit turned OFF (O)?
•
Is there a power failure?
•
Has there been a recent main power failure?
If the Power Resume function is enabled, the ETERNUS DX Disk storage system turns on
automatically after the power is restored.
ETERNUS DX80 S2/DX90 S2 Disk storage system User's Guide -Operation-
Troubleshooting
to check the ETERNUS DX Disk storage system status, and contact your
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"7.2 Required Information for
86
"7.1
Inquiries".
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