Troubleshooting; Mobile Computer - Motorola MC3000R - Win CE 5.0 Core 312 MHz Integration Manual

8 - 2 MC3000 Integrator Guide
•
Do not crush, puncture, or place a high degree of pressure on the battery.
•
Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
•
Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
•
Do not dispose of batteries in fire.
•
If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange
for inspection. See Service Information on page xvi for contact information.

Troubleshooting

Mobile Computer

Table 8-1 Troubleshooting the Mobile Computer
Problem
Mobile computer does
not turn on.
Battery did not
charge.
Cannot see
characters on screen.
Cause
Main battery not Charge or replace the main battery in the mobile computer.
charged.
Main battery not
Ensure the battery is installed properly
installed properly.
Install Main Battery on page 1-6.
System crash. Perform a warm boot. If the mobile computer still does not turn on,
perform a cold boot
Computer on page 1-11.
Battery failed. Replace battery. If the mobile computer still does not operate, try a
warm boot, then a cold boot. For more information see, Resetting
the Mobile Computer on page 1-11.
Mobile computer Insert mobile computer in cradle and begin charging. The Standard
removed from Battery requires up to four hours to recharge fully and the Extended
cradle while battery Life Battery requires up to six hours to recharge fully.
was charging.
Extreme battery Battery does not charge if ambient temperature is below 32°F (0°C)
temperature. or above 104°F (40°C).
Mobile computer Press the
not powered on.
Solution
.
For more information see, Resetting the Mobile
button.
Power
.
For more information see,