NEC 910i Installation And User Manual page 28

Outside Calls
Converting from Pulse to Tone Dialing
If your company is in a Dial Pulse area, you may need to change the dialing mode of your phone to tone (DTMF) after you place
your initial call. This allows you to use dial-up services like electronic banking or a client's Voice Mail.
To change your dialing mode to DTMF:
1. Place outside call normally.
Your call dials out as Dial Pulse.
2. Press #.
The next digits you dial go out as DTMF.
Instead of dialing #, the system may automatically convert to DTMF 10 seconds after you dial the last digit of
your outside call.
Are You Behind a PBX?
Your telephone system may be connected to a Private Branch Exchange (PBX) rather than to the telephone company's lines. This
means that when you get dial tone on an outside line, you are really getting dial tone from the PBX. This may affect the way you
place outside calls. For example:
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After you press a line key, you may have to dial an additional access code (e.g., 9) before you can dial your outside number.
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The PBX may restrict you from placing certain types of calls.
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If you use Automatic Route Selection, your telephone system may automatically insert whatever codes the PBX requires. For
example, when you dial 9 926 5400 for an outside call, your system may send 9 9 926 5400 to the PBX.
●
You may be able to Transfer to and Conference with other systems connected to the same PBX.
Ask your Communication's Manager if you are behind a PBX.
You May Have a Private Line
A Private Line is simply a line on your phone that nobody else in the system can use. Only you can place and answer calls on
your Private Line. Your Communications Manager can tell you if you have a Private Line.
If You Hear a Warning Tone
While on an outside call, you may hear occasional beeps through your handset. These tones remind you that you have been on
the call a long time.
How Prime Line Works
If you have Prime Line, you can answer a call on a specific line just by pressing TALK. If you want easy answering of incoming
calls, Prime Line Preference may be for you. If Prime Line sounds helpful to you, your Communications Manager may be able
to set it up.
Did Your Call Go Through?
If you dial certain calls and you find that they do not go through, ask your Communications Manager the following questions:
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Is my telephone Toll Restricted? If it is, what numbers am I prevented from dialing?
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Can I override Toll Restriction? If so, what is my override code?
If you need to override Toll Restriction:
1. TALK + 875 + Password.
2. Press a line key + Dial number without restriction.
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Do I need to enter Account Codes for outside calls?
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Does my telephone use Automatic Route Selection? If it does, are there any numbers that I cannot dial?
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If my phone uses Automatic Route Selection, will I ever be requested to enter an Authorization Code before the call can go
through? If so, what are my Authorization Codes?
If you need to enter an ARS Authorization Code:
1. TALK + 9.
You hear ARS dial tone.
2. Dial the outside telephone number.
You hear a second ARS dial tone.
3. Enter the ARS Authorization Code.
Ask your Communications Manager for your ARS Authorization Codes.
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i-Series System