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Trunk Queuing
To queue for a busy line:
1. Try to access outside line.
Listen for busy tone.
2. Press 2 or FUNCTION KEY (Trunk Queuing).
3. Hang up to leave a Trunk Queuing request.
OR
3. Wait without hanging up for the line to become free.
To answer when Trunk Queuing calls you back:
1. TALK.
To cancel a Trunk Queuing request:
1. TALK + 870 + TALK to hang up.
Voice Announce Unit (VAU) Messages
You can record the Voice Announce Unit (VAU) messages your system uses for Automated Attendant greetings. If your system
has incoming 900 service, you can also record the message that plays to those callers before automatic billing occurs. You can
record up to 16 separate messages, with a combined recording time of 128 seconds.
To record, listen to or erase a VAU Message:
1. TALK + 116.
2. To record, dial 7.
OR
2. To listen, dial 5.
OR
2. To erase, dial 3.
3. Dial the VAU message number (01-16) you want to record, listen to, or erase.
If recording, begin when you hear the announcement, "Please start recording." When done, press # to check
what you recorded.
When listening to a message, press # to hear the message again.
If erasing, you can cancel erasing by pressing HOLD before hanging up.
4. TALK to hang up.
Voice Mail
Tired and frustrated by missed calls, inaccurately written messages and telephone tag? End these hassles with Integrated Voice
Mail. Ask your Communications Manager if you have this type of Voice Mail system installed. Integrated Voice Mail enhances
your phone by giving you:
Call Forwarding to
Voice Mail
Leaving a Message
Transferring to Voice Transfer a call to your own or a co-worker's mailbox. After the Transfer goes through, your caller
Mail
Conversation Record While on a call, press your Record key to record the conversation in your mailbox. Voice Mail
2-40
This feature requires a Voice Announce Unit (VAU).
This feature requires an optional NVM-Series Voice Mail system.
To have your incoming calls automatically go to your mailbox, forward your calls to Voice Mail.
You can have forwarding for all calls immediately, for unanswered calls, or for both unanswered calls
and when your extension is busy.
When you call a co-worker and their phone is unanswered, busy or in Do Not Disturb, you can
easily leave a message in their mailbox. You don't have to call back later.
can leave a message in the mailbox.
stores the conversation like any other voice message. You can then save, edit or delete the recorded
conversation.
i-Series System
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