NEC NEFAX655e Manual page 166

Troubleshooting
Message
*CAUTION*
TONER NEAR EMPTY
*CAUTION*
TONER EMPTY
*COMM. ERROR*
*NOT REGISTERED*
*REDAIL ALL FAILED*
*ID WAS USED*
*WRONG MAILBOX ID*
*WRONG PAGE COUNT*
*CHECK LINE*
*NO INITIATE FUN*
*RX SIDE/MEM.FULL*
FILE IS FULL
FILE FULL / TX CANCEL
FILE FULL / RX CANCEL
REMAILING DATA
PUSH COPY KEY
8 - 3
Cause/Symptom
• The fax is almost out of toner.
• The fax unit has run out of toner.
• An error has occurred and communication
was unsuccessful.
• There is no destination information
programmed in the One-Touch key or
Speed Dial number you have just pressed.
• The document has not been transmitted to
the other party even through repeated auto
re-dial attempts.
• The ID entered has been previously
assigned.
• The Mailbox ID specified by the other
party does not match the Mailbox ID
programmed in your fax.
• The number of pages of the document
transmitted does not equal the number of
pages set with page count TX.
• After several attempts, transmission is
unsuccessful.
• The remote machine not compatible with
your machine.
• The remote side memory not enough to
save entire document for transfer to other
party.
• The remote machine not compatible with
your machine.
• Memory is not available.
• There is data from a PC (using PCL4
emulation) in fax memory.
Action
• Replace the Toner Cartridge with a new
one. If you leave it without replacing,
printed image might be light.
• Change the Toner Cartridge.
• At transmission:
Press the Stop key, then try another
transmission sequence.
• At reception:
Press the Stop key then ask the other party
to try another transmission.
• Select the One-Touch key or Speed Dial
number which contains the information of
the destination you are trying to send.
• Press the Stop key, check the fax number,
then try another transmission sequence.
• Enter a new ID.
• Advise the other party of the correct
Mailbox ID and ask them to retry the
transmission or ask the party to cancel
Mailbox TX and retry transmission.
• Check the number of pages again and retry
the transmission.
• Check to make sure telephone line is
properly connected to the fax machine and
the wall jack.
• Check the other party fax machine.
• Try again when the remote side fax
memory is available.
• Check the other party's fax machine.
• Wait until memory is available.
• Press the Copy key to print out the
remaining data in the memory.
Troubleshooting