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7-22 Troubleshooting
COLLECTING TROUBLE LOGS
In the event of trouble, you can get information in the procedures described below:
IMPORTANT:
You can perform the procedures described below only when you are asked by your
maintenance personnel to get trouble logs.
When the system restarts after the trouble, it may show a message that there is a shortage of
virtual memory. However, continue the system startup. If you reset and restart the system,
you cannot get correct information.
Collection of System Information
IMPORTANT:
If you collect a system information with the below command, verify that the collect-target's
disk partition has enough free space.
This must be operated as a root user.
When you collect system information in the NEC Express5800/ft series, execute the below
command:
#/opt/ft/sbin/buggrabber.pl
The collected data will be stored in the following created directory.
/home/BugPool/
TIPS:
If you change the collect target, add the below option to the above command and execute.
--bugpool=<relative/absolute path to the targeted directory>
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Table of Contents
Troubleshooting
