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Troubleshooting
Symptom
The numerical display
of the receiver is not
illuminated and there
is no sound or image
Frontal display dark
No sound or image,
but receiver menus
are displayed
The numerical display
of the receiver is
illuminated, but no
image on the TV set.
Poor image, blocking
error, formation of
small blocks
No image, no sound,
signal strength OK,
no signal quality
Bad reception of:
Sat1, Pro7, Vox, N24,
DSF, etc.
Possible cause and remedy
The power cable is not connected.
Connect the power pack to the mains socket.
Connect the main switch.
The receiver is in the standby mode.
Press the "Power" key on the remote control. The
receiver switches on and the program is displayed on
the TV monitor.
The antenna is not directed towards the satellite.
Adjust the antenna properly.
No or only weak signal.
Check the cable connection from LNB to the receiver
and from the receiver to the connected equipment.
Adjust the antenna.
The system is not connected properly.
Check connection of the SCART cable
The TV set is not in the AV mode.
Switch the TV set to the respective AV input.
The antenna is not directed exactly towards the satellite.
Adjust the antenna more precisely. For this purpose, use
the "Info" key on the remote control. The signal strength
will be displayed for directing the antenna properly.
LNB is defective.
Replace LNB.
The satellite antenna has been directed to a wrong
satellite.
Wireless telephone is disturbing (DECT standard). Put
the telephone to another place, use a better satellite
cable.
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