Collecting Event Log; Collect Configuration Information - NEC Express5800 User Manual

8-34 Troubleshooting

Collecting Event Log

This section describes on how to collect the log of various events that occurred on the server.
IMPORTANT:
the procedure below after restarting the system.
1. Click [Management Tool] → [Event Viewer] from the Control Panel.
2.
Select the type of the log to collect.
On [Application Log], the events related to the running application is archived. On
[Security Log], the events related to the security is archived. On [System Log], the events
occurred at the item which configures Windows system is archived.
3.
Click [Save as...] in the [Run] menu.
4.
Input the file name of archived log in the [File Name] box.
5.
Select the type of the log file you want to save in the [File Type] list box and click [OK].
For more information, refer to Windows Online Help.

Collect Configuration Information

This section describes on how to collect the information on hardware configuration and inside
specification.
In order to collect information, "Diagnostic Program" is used.
IMPORTANT:
the procedure below after restarting the system.
1.
Point to [Settings] in Start menu, and click [Control Panel].
The [Control Panel] dialog box appears.
2.
Double-click [Management Tool], and double-click [Computer Management].
The [Computer Management] dialog box appears.
3. Click [System Tool] → [System Information].
4.
Click [Save as System Information File] in the [Operation] menu.
5.
Input the file name to save in the [File Name] box.
6.
Click [Save].
If STOP error, system error, or stall occurred, follow
If STOP error, system error, or stall occurred, follow